TruCare vs Office Ally: Done-for-You Billing vs Low-Cost Software

Office Ally is a low-cost clearinghouse with free practice management software and an EHR priced at $44.95 per provider per month. TruCare is a done-for-you revenue operating system. Office Ally fits practices that bill themselves, while TruCare fits practices that want billing off their plate.

How they differ

• Who bills: Office Ally does not offer outsourced billing. TruCare billers submit claims, work denials, and post payments.
• Credentialing: Office Ally handles EDI and ERA pre-enrollment only. TruCred covers payer credentialing and enrollment.
• Intake: Both offer intake. Office Ally sells Intake Pro tablet forms, and TruIntake covers scheduling, intake, and eligibility.
• Pricing: Both publish pricing. Office Ally charges per product and per transaction, and TruCare starts at 2.49% of collections.

Where they overlap

Both serve small and mid-size practices, and both publish their pricing. Both offer patient intake and connect to the payers small practices bill most often.

Choose TruCare if

Your billing is falling behind, A/R is aging past 90 days, or you are adding providers who need credentialing.

Choose Office Ally if

You have the time and staff to bill in house and want the lowest software cost. Office Ally reports more than 80,000 healthcare organizations and over 1B transactions a year.

Questions to ask on your demo

• A/R: How old is our A/R today, and who is working the oldest claims?
• Credentialing: Who credentials new providers before they start seeing patients?
• Fees: What do per-transaction fees add up to each month at our volume?

The bottom line

Office Ally keeps software costs low if you have the hours to bill. TruCare costs more than software alone, but it replaces billing labor and adds credentialing. Compare TruCare's rate with what your staff time on billing costs today.