TruIntake

Elevate + automate your patient journey

TruIntake makes your patient access workflow seamless, automated, and error-proof.

It's the fastest way to:

Schedule appointments
Onboard patients digitally
Verify insurance in real time
Calculate patient responsibility upfront
Digitize forms and consents
Reduce no-shows with automated reminders
Prevent eligibility-based denials
Schedule appointments
Onboard patients digitally
Verify insurance in real time
Calculate patient responsibility upfront
Digitize forms and consents
Reduce no-shows with automated reminders
Prevent eligibility-based denials

Why TruIntake? Because clean claims
start at the front door.

Most denials happen before the patient is even seen. Wrong insurance. Inactive coverage. Missing forms. TruIntake fixes this by capturing complete, accurate, verified data from the start.

Checking payers…
Aetna
BlueCross
UHC
Cigna
Humana

Trusted by 1000s of providers

Heartbeat
9amHealth
Sleep MD
Chronius Care
duet
Agave Health
 Manatee
Story Health
ClinIVoy
Southland Neuromuscular
Heartbeat
9amHealth
Sleep MD
Chronius Care
duet
Agave Health
 Manatee
Story Health
ClinIVoy
Southland Neuromuscular

How TruIntake Works

Patient-first by design, RCM-accurate by execution.

1

Smart Online Scheduling

Let patients book appointments anytime, from any device, no more wait times.

Benefits:

  • Real-time provider availability based on your payer network
  • Custom rules for visit types, locations, and insurance requirements
  • Automatically triggers intake and eligibility workflow

Outcome

Fewer phone calls. More completed appointments.

2

Digital Intake & Onboarding (Mobile-First)

Patients complete everything before the visit.

Includes:

  • Demographics
  • Insurance upload + live photo capture
  • Medical history & medication list
  • Clinical questionnaires
  • Consent forms & e-signatures

Outcome

Staff stop entering data manually. Errors disappear.

3

Real-Time Eligibility Verification

This is where TruIntake becomes a revenue engine.

We instantly confirm

  • Active vs inactive coverage
  • Deductible / coinsurance status
  • Copay amounts
  • PCP assignments
  • Specialist referral requirements
  • Visit limitations

Outcome

Catch problems before they become denials.

4

Upfront Patient Responsibility Estimates

Cost transparency patients appreciate — and billers love.

  • Automatic calculation of expected out-of-pocket
  • Sent to patients before their appointment
  • Helps reduce confusion, call volume, and payment delays

Outcome

Better collections, fewer surprises.

5

Automated Reminders & Engagement

Keep patients on track without lifting a finger.

  • Appointment reminders
  • Pre-visit instructions
  • Post-visit follow-ups
  • Review prompts
  • No-show recovery

Outcome

Higher show rates. Better patient satisfaction.

6

Instant Sync to Your EHR + RCM

All patient data flows into TruRev and your EHR for clean routing.

We send:

  • Updated insurance
  • Verified eligibility
  • Patient responses
  • Signed consents
  • Cost estimate
  • Appointment details

Outcome

Billing gets perfect information every time.

What Makes TruIntake Different

Unlike typical intake tools, TruIntake is built for revenue accuracy, not just patient experience.

Real eligibility validation

Eligibility checks aren't decorative—they are deep payer validations

Data-driven cost estimates

Cost estimates aren't guesses—they're driven by payer data

Structured intake, not PDFs

Forms aren't just PDFs—they write straight into your system

Proactive denial prevention

Alerts aren't generic—they prevent denials proactively

Connected intake

Intake isn't standalone—it's connected to TruCred & TruRev

The Results Practices See with TruIntake

70%

faster patient onboarding

35–50%

reduction in eligibility denials

60%

fewer calls to the front desk

Improved

patient satisfaction scores

More accurate

billing data on the first attempt

Deep integrations with all EHRs

TruCare connects seamlessly with your existing workflows — no switching required.

Epic
MEDITECH
Cerner
athenahealth
EXPERITY
eClinicalWorks
AdvancedMD
Kareo
WebPT
Axxess
inSync
Epic
MEDITECH
Cerner
athenahealth
EXPERITY
eClinicalWorks
AdvancedMD
Kareo
WebPT
Axxess
inSync
Epic
MEDITECH
Cerner
athenahealth
EXPERITY
eClinicalWorks
AdvancedMD
Kareo
WebPT
Axxess
inSync
Clinicient
Altera Digital Health
Cerbo
hellonote
Jane
Nexus Clinical
drchrono
HealthCare Synergy
Office Ally
Elation
Lightning Step
Clinicient
Altera Digital Health
Cerbo
hellonote
Jane
Nexus Clinical
drchrono
HealthCare Synergy
Office Ally
Elation
Lightning Step
Clinicient
Altera Digital Health
Cerbo
hellonote
Jane
Nexus Clinical
drchrono
HealthCare Synergy
Office Ally
Elation
Lightning Step

FAQs

Frequently
asked questions

Everything teams ask about TruIntake digital onboarding. Don't see your question? Talk to our team.

See TruIntake in action

TruIntake manages everything that happens before a claim is created: patient scheduling, digital intake forms and consents, real-time insurance eligibility verification, patient responsibility calculation, and upfront payment collection. Clients see 70 percent faster patient onboarding and a meaningful reduction in eligibility-based denials.