Our balloon sinuplasty claims stopped getting cut
ENT Billing Services
Your ENT practice gets
paid more than one way.
Most billing companies learn one set of rules and apply it everywhere. In an ENT practice, that habit is expensive, because surgery, audiology, and allergy care do not share a single rule between them. Our ENT billing services are built around all three, not just the one that looks most like a typical office visit.
96%avg. net collection rate across TruCare clients



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Results across TruCare clients
96%
>95%
−37%
−38%
Why ENT practices choose our ENT medical billing services
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What we handle across all three lines
View all servicesWe get your clinicians and your facility enrolled
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Surgery, audiology, allergy. One practice, three rulebooks
Six places ENT revenue goes missing
Balloon sinuplasty billed alongside FESS on the same sinus
When both are performed on the same sinus, one is bundled into the other. Billed as two separate services, one of them is cut, and the pattern draws attention.
A retired hearing aid code was still being used
The old code family was deleted at the start of 2026. Any claim still using it fails automatically, regardless of the work performed.
The facility claim was never built
A practice that owns its own procedure suite or an ASC and bills only the physician side is giving away the facility revenue from every case performed there.
No authorization before a sinus or sleep procedure
Balloon sinuplasty, FESS, and sleep apnea surgery commonly require documented failed medical management before a payer will approve them. Skip that step and the claim is denied regardless of the outcome.
The same-day visit and procedure were not separated
An office visit billed alongside a procedure needs its own modifier and documentation, or the visit is absorbed into the procedure and lost.
Allergy testing exceeded what was authorized
Panels run beyond what a plan approved, or without an approval at all, are a routine and avoidable denial given how closely this category is now reviewed.
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Our service offerings
Every service your practice actually performs
Nasal and sinus surgery
Audiology and hearing devices
Allergy testing and immunotherapy
Sleep surgery
Head and neck surgery
Pediatric ENT
In-office procedures
Facility billing for your own suite or ASC
What we bring to each side of your practice
Coders who know all three businesses, not just one
The 2026 audiology overhaul, already built in
No disruption to how your practice already charts
What causes ENT claims to fail
Curious what your denials are actually costing you?
Request a billing auditThe recurring six:

Balloon and FESS billed on the same sinus, unbundled
A deleted hearing aid code submitted after retirement
Missing prior authorization on a sinus or sleep procedure
Facility and professional claims mismatched or missing
Allergy panel exceeding authorization
Same-day visit absorbed into the procedure
The details that decide whether a code holds
Walk through your coding with usThe ones that matter most:
31295–31298the FESS family
Balloon sinuplasty pairing
Separate billing applies only when balloon dilation is the sole procedure performed on a given sinus. Performed alongside a more extensive procedure on that same sinus, it is bundled rather than billed on its own.
Your charting does not change to make this work
Check for your systems
Deep integrations with all EHRs
TruCare connects seamlessly with your existing workflows — no switching required.
What 2026 changed for ENT
The hearing aid code family was fully replaced
CPT codes 92590 through 92595 were retired effective January 1, 2026, replaced by a twelve-code, time-based family covering candidacy, selection, fitting, follow-up, and verification separately.
Two audiology codes joined the telehealth list
CPT 92622 and 92623, covering auditory osseointegrated sound processor services, were added to the Medicare Telehealth Services List for 2026.
Thyroid got its own ablation codes
New codes for single-lobe and additional-lobe radiofrequency ablation were finalized, giving this growing procedure a precise match in the code set for the first time.
New facility codes arrived for hypoglossal nerve stimulators
Effective retroactively to January 1, 2026, new HCPCS codes cover implantation, revision, and removal of certain hypoglossal nerve neurostimulators, but only for hospital outpatient facility billing, not for the physician’s own claim.
The standard efficiency adjustment applied, with exceptions
Most non-time-based ENT diagnostic and procedural codes saw a 2.5 percent reduction in work value, though codes on the telehealth services list, including comprehensive audiometry, were exempted.
Prior authorization scrutiny increased, including early AI-based review
Several high-cost ENT procedures are beginning to see AI-assisted prior authorization review, on top of already-tightening requirements for allergy testing panels.
Someone has to track three different rulebooks at once
Surgical coding, audiology coding, and allergy coding each change on their own schedule, for their own reasons. Nobody running a practice has time to track three separate sets of annual updates.
In-house vs. outsourced
What one biller cannot reasonably cover
| The question | One in-house biller | TruCare |
|---|---|---|
| Balloon and FESS pairing | Billed from habit | Checked against the same-sinus rule every time |
| Audiology coding | Learning the new 2026 family as claims fail | Already built around the current code set |
| Facility claims | Often not built at all | Submitted alongside the physician’s claim |
| Prior authorization | Filed close to the procedure date | Filed early, tracked to a decision |
| Allergy panel limits | Checked after a denial explains it | Checked against the authorization before testing |
| Same-day visits | Absorbed into the procedure | Billed separately when supported |
| Cost shape | Salary, benefits, training, software | A percentage of collections, so it scales with volume |
| Staff absence | Billing slows across all three lines | Coverage is handled without disruption |
| Regulatory change | Discovered through denials | Built into process before it affects a claim |
| Visibility | Three separate reports, if any | One view across surgery, audiology, and allergy |
Hover a state to see coverage
Where we serve
ENT billing in every state
Surgical and audiology coding
Allergy authorization
Facility and ASC billing
Multi-provider reporting
Multi-state enrollment
A named account contact
Who we bill every day
Medicare Part B
Medicare facility billing
Medicare Advantage
Medicaid and managed Medicaid
BCBS and Anthem
Centene family
We bill whatever plans your practice is contracted with. If you are not contracted yet, TruCred handles the enrollment.
ENT billing saver guide
A practice collecting $1.45 million saves up to $36,955 a year by outsourcing to TruCare
| In-house billing | With TruCare | Annual saving | |
|---|---|---|---|
| Dedicated billing staff | $73,060 | $0 | $73,060 |
| Billing software and clearinghouse | Varies | Included | — |
| Training, turnover, and coverage | Varies | Included | — |
| TruCare fee (from 2.49% of collections) | — | $36,105 | — |
| Total annual cost | $73,060 | $36,105 | $36,955 |
Example: a practice collecting $1.45 million a year with one full-time biller, at TruCare’s starting rate of 2.49%. Biller cost uses the BLS May 2025 median wage for medical records specialists ($51,140), with benefits at 30% of total compensation. Software and training costs vary by practice and are not counted. We do not replace your front desk, we take the claims work off it. Larger groups are quoted on volume rather than at the starting rate, so a bigger practice should not scale this example up.
Want this run on your own numbers?
Talk to an ENT billing expertWhat practices find once all three lines are actually watched
“We always treated our audiology and allergy programs as smaller parts of the practice, billed however they happened to get billed. Once someone actually looked at all three lines with the same attention, the audiology side alone was collecting far less than it should have, for work we were already doing every week.”
Dr. Leah Okonkwo
Otolaryngologist and allergist, combined practice