TruCare
OMT Billing Company

Osteopathic billing for
USA Providers

A patient comes in with back pain, gets an exam, and receives OMT the same visit. That is two billable services, but the modifier that makes both payable has to go on a specific code, and most practices get it backwards or leave it off. Our OMT billing services get that modifier right, whether you practice family medicine, sports medicine, pain management, or neuromusculoskeletal medicine.
96%avg. net collection rate across TruCare clients
Therapist checking a woman's lower back
Smiling therapist treating a woman's shoulder on a treatment table
Man talking and gesturing to a desktop computer in an office
See your numbers

Results across TruCare clients

96%
average net collection rate across TruCare clients
>95%
clean claim rate, accepted on first submission
−37%
fewer claim rejections
−38%
days in A/R
Figures reflect TruCare client results across specialties, trailing twelve months.

Why DOs choose our osteopathic manipulative treatment billing services

Rated 4.8 / 5
Based on 180+ client reviews
Verified client reviews
Jul 02, 2027
We had the modifier on the wrong code for years
We were putting modifier 25 on the OMT code instead of the office visit. It took someone actually reading the billing rule to catch something that basic.
Dr. Harriet Oyelaran, DO
3 weeks ago
We stopped assuming we needed two diagnoses
We thought the visit and the OMT had to be for different problems to bill both. That is not true, and we had been splitting notes unnecessarily to force it.
Marcus Fontaine, practice administrator
May 14, 2027
Our follow-up visits finally bill correctly
We were billing an E/M every time a patient came back for routine OMT, even when nothing had changed. That is not supposed to happen, and it was drawing attention.
Dr. Beaumont Castellano, DO
Mar 29, 2027
Documentation finally matches the body regions billed
We were billing five regions and documenting three. Nobody had checked that the two actually lined up.
Priscilla Adeyemi, billing manager
Feb 11, 2027
One view across our whole OMT practice
Visits, regions treated, and denials, all on one screen instead of pulling three reports to see the whole picture.
Reginald Oswin, office manager

What we handle, visit and manipulation both

View all services
We get your physicians enrolled
TruCred files Medicare, Medicaid, and commercial enrollments for DOs and for MDs trained in OMT. Revalidation dates are tracked so nothing lapses.
Provider enrollmentDO and MD-trained credentialingRevalidation
TruIntake
TruCred
TruRev
TruIntel
TruCare OS

One visit, two services, and a modifier that goes in a specific place.

A patient comes in, gets examined, and receives osteopathic manipulative treatment the same day. That is two distinct, separately billable services: the evaluation and the manipulation itself. Billing both correctly depends on one small but exact detail. Modifier 25 goes on the evaluation and management code, confirming it was a significant, separately identifiable service, not on the OMT code. Reverse that placement, or leave the modifier off entirely, and the claim does not reflect what actually happened.
A common misunderstanding makes this harder than it should be. Many practices assume the visit and the treatment need to address different problems to be billed together. They do not. A clarification added to CPT guidance confirms that a separate diagnosis is not required to report an E/M service and OMT on the same date.
There is a second, quieter rule most practices miss in the other direction. A routine, planned follow-up OMT visit does not automatically justify billing a separate E/M service every time. That additional charge is appropriate only when something has actually changed, a new condition, a substantial shift in the patient’s status, not as a matter of course.
A billing company unfamiliar with these two specific rules will either lose revenue by assuming visits can never be billed together, or draw unwanted attention by billing a visit every single time regardless of whether anything changed.
Six places OMT revenue goes missing
Modifier 25 placed on the wrong code
The modifier confirms the visit was separately identifiable from the OMT, and it belongs on the E/M code. Placed on the OMT code instead, it does not do what the payer needs it to do.
A separate diagnosis was assumed to be required
Practices sometimes avoid billing a visit and OMT together because they believe two different problems are needed. That belief is incorrect and costs real revenue when the visit genuinely stood on its own.
An E/M was billed for every routine follow-up
Billing a visit charge on a planned follow-up OMT visit where nothing has changed does not match the coverage rule and draws unnecessary scrutiny.
The body region code did not match the documentation
Billing a higher region count than what was actually documented creates a mismatch that undermines the whole claim if it is reviewed.
Somatic dysfunction was not documented per region
Each region treated needs its own documentation of dysfunction, technique, and response. A general note covering the visit as a whole does not meet that standard.
The chiropractic-specific modifier was applied by mistake
OMT never uses the AT modifier that governs chiropractic manipulation claims. Applying it here does not match what the code actually requires.

Rated on the platforms that matter

Google rating 4.8 out of 5Trustpilot rating 4.8 out of 5BBB accredited business, A+ rating
Ratings shown are collected from verified client reviews.
Our service offerings

Every setting where OMT actually happens

Family and general osteopathic practice
The most common setting for OMT, where it is billed alongside the full range of routine primary care visits.
Sports medicine
OMT used for musculoskeletal injury and performance-related complaints, often billed the same day as a sports-focused evaluation.
Pain management
Manipulative treatment as part of an ongoing pain management plan, billed alongside the visits that monitor and adjust that plan.
Neuromusculoskeletal medicine and OMM specialists
Physicians who practice OMT intensively under this formally recognized subspecialty, where manipulation makes up the core of the visit rather than an addition to it.
Obstetric and pediatric OMT
Manipulative treatment adapted for pregnant patients and children, billed under the same code family with documentation suited to each population.
Geriatric OMT
Treatment for older patients with multiple coexisting conditions, where documentation has to distinguish the OMT-related complaint from everything else being managed.
Same-day visit and OMT coordination
The core billing scenario across every setting above: an evaluation and a manipulation, billed correctly together on the same date.
Follow-up and maintenance OMT
Ongoing treatment visits billed to the specific rule governing when a separate E/M is, and is not, appropriate.

What actually makes this work

Billers who place the modifier correctly, every time
Certified billers on your account know exactly which code modifier 25 belongs on, and they never confuse it with the chiropractic-specific modifiers used elsewhere.
No unnecessary diagnosis splitting
We do not ask your physicians to document around a rule that does not actually exist. The visit and the OMT are billed together when both are genuinely warranted.
No disruption to how your practice already runs
We work from the system your practice already uses. Nobody learns a second one.

What actually causes OMT claims to fail

An OMT denial is rarely about whether the treatment was appropriate. It is almost always about where a modifier was placed, whether documentation matched the region count billed, or whether a follow-up visit charge was justified.
Here is what we see most, and how each is caught before it becomes routine.
Curious what your denials are actually costing you?
Send us 90 days and we will show you the pattern.
Request a billing audit
The recurring six:
Therapist stretching a woman's neck and shoulder
Modifier 25 missing or misplaced
Without the modifier on the E/M code, a same-day visit and OMT claim does not reflect two distinct services.
Modifier 59 used instead of modifier 25
These two modifiers serve different purposes, and substituting one for the other is a specifically flagged, avoidable error.
Body region count exceeding documentation
A code billed for more regions than the note actually supports is a mismatch a reviewer will catch.
Unjustified E/M on a routine follow-up
A visit charge billed without a new condition or substantial change does not match the coverage rule for planned OMT follow-up.
Incomplete somatic dysfunction documentation
Missing the specific dysfunction, technique, or response for a treated region weakens the claim regardless of how many regions were billed.
Chiropractic-specific modifiers applied to OMT
The AT modifier belongs to chiropractic manipulation claims only and has no place on an OMT code.

The codes your OMT revenue runs on

Our OMT billing and coding services run on a small, precise code family and one modifier placement rule that most billing errors in this specialty trace back to. Our coders check both before every claim goes out.
Walk through your coding with us
The ones that matter most:
98925–98929
Osteopathic manipulative treatment, by body region
Selected strictly by the number of body regions treated, one to two through nine to ten, and not based on time spent.

We connect to the EHR you already use

A practice billing OMT documents the same way it always has, and we do not ask that to change. Whether your practice runs on Epic, athenahealth, or eClinicalWorks, TruCare pulls from whatever system your practice already uses.
What changes is what gets caught before it becomes a denial. A modifier about to be placed on the wrong code. A follow-up E/M about to be billed without a qualifying change. A region count that does not match the note. Each one surfaces while it can still be corrected.
Check for your system
Therapist examining a hunched woman's back, purple background

Deep integrations with all EHRs

TruCare connects seamlessly with your existing workflows — no switching required.

Epic
MEDITECH
Cerner
athenahealth
EXPERITY
eClinicalWorks
AdvancedMD
Kareo
WebPT
Axxess
inSync
Epic
MEDITECH
Cerner
athenahealth
EXPERITY
eClinicalWorks
AdvancedMD
Kareo
WebPT
Axxess
inSync
Epic
MEDITECH
Cerner
athenahealth
EXPERITY
eClinicalWorks
AdvancedMD
Kareo
WebPT
Axxess
inSync
Clinicient
Altera Digital Health
Cerbo
hellonote
Jane
Nexus Clinical
drchrono
HealthCare Synergy
Office Ally
Elation
Lightning Step
Clinicient
Altera Digital Health
Cerbo
hellonote
Jane
Nexus Clinical
drchrono
HealthCare Synergy
Office Ally
Elation
Lightning Step
Clinicient
Altera Digital Health
Cerbo
hellonote
Jane
Nexus Clinical
drchrono
HealthCare Synergy
Office Ally
Elation
Lightning Step

What has stayed consistent, and why it still trips practices up

The code structure remains stable
The 98925 to 98929 family, defined by body region count, has not changed structurally, and remains distinct from time-based coding entirely.
The no-separate-diagnosis clarification remains in effect
The CPT guidance confirming a separate diagnosis is not required for same-day E/M and OMT billing continues to apply, and continues to be misunderstood by practices that have not reviewed the rule directly.
The follow-up visit limitation remains active coverage guidance
Payers continue to apply the standard that a routine follow-up OMT visit does not, on its own, justify a separate E/M charge.
Modifier discipline remains the most common point of failure
Placing modifier 25 on the wrong code, or substituting modifier 59 for it, continues to be the error specifically called out by osteopathic billing guidance as avoidable and common.
State-level Medicaid variation continues to exist
Some state Medicaid programs apply their own specific diagnosis code requirements to certain OMT codes, a detail that has to be checked state by state rather than assumed to be uniform nationally.

Someone has to track a rule most practices never fully learned

A modifier placement rule and a diagnosis-pairing clarification that most practices still get wrong are not complicated. They are just easy to overlook without someone checking for them specifically.

We check for both on every applicable claim, built into how your claims are reviewed before they go out.
In-house vs. outsourced

What one biller cannot track across visit and manipulation billing

A general biller can learn standard E/M coding well. Placing modifier 25 correctly on every same-day OMT claim, knowing the no-separate-diagnosis rule, and applying the follow-up visit limitation consistently is a narrower, more specific kind of attention. Outsourcing osteopathic manipulative treatment billing puts people on this who check it on every claim, not just when something goes wrong.
The questionOne in-house billerTruCare
Modifier 25 placementSometimes applied to the wrong codeAlways on the E/M code
Separate diagnosis assumptionDiagnoses split unnecessarilyBilled together when genuinely warranted
Follow-up visit billingAn E/M billed every visitBilled only when the coverage rule is met
Body region documentationNot always checked against the codeMatched to the note every time
Chiropractic modifier confusionAT sometimes applied incorrectlyNever applied to OMT claims
Cost shapeSalary, benefits, training, softwareA percentage of collections, so it scales with volume
Staff absenceBilling slows across the practiceCoverage is handled without disruption
Regulatory changeDiscovered through a denialTracked and built into process ahead of time
VisibilityA report assembled on requestLive, by visit type and by region count
Multi-setting consistencyVaries by providerApplied the same way across every setting
Compare against your numbersCurious where your practice actually stands? Send us 90 days of denials and aging A/R.
Hover a state to see coverage
Where we serve

OMT billing services in every state

We work with family and general osteopathic practices, sports medicine and pain management practices offering OMT, and neuromusculoskeletal medicine specialists. As an osteopathic billing services provider, we apply the same modifier discipline and documentation standard across every setting, while checking each state’s specific Medicaid requirements rather than assuming they are all the same.
Modifier 25 placement
Same-day E/M and OMT billing
Follow-up visit rules
Multi-setting consistency
Multi-state enrollment
A named account contact
Who we bill every day
Medicare Part B
OMT coverage, modifier rules, and the follow-up visit limitation
Medicare Advantage
Coverage and documentation rules that differ plan by plan
Medicaid and managed Medicaid
State programs with their own specific diagnosis code requirements for certain OMT codes
BCBS and Anthem
Coverage policies that vary by plan
Centene family
Molina, WellCare, Amerigroup
Other
Self-pay and cash-based OMT services
We bill whatever plans your practice is contracted with. If you are not contracted yet, TruCred handles the enrollment.

OMT billing saver guide

A practice collecting $680,000 saves up to $56,128 a year by outsourcing to TruCare
In-house billingWith TruCareAnnual saving
Dedicated billing staff$73,060$0$73,060
Billing software and clearinghouseVariesIncluded—
Training, turnover, and coverageVariesIncluded—
TruCare fee (from 2.49% of collections)—$16,932—
Total annual cost$73,060$16,932$56,128
Example: a practice collecting $680,000 a year with one full-time biller, at TruCare’s starting rate of 2.49%. Biller cost uses the BLS May 2025 median wage for medical records specialists ($51,140), with benefits at 30% of total compensation. Software and training costs vary by practice and are not counted. We do not replace your front desk, we take the claims work off it. Larger practices are quoted on volume rather than at the starting rate, so a bigger practice should not scale this example up.
Want this run on your own numbers?
Talk to an OMT billing expert

What a practice gains once the modifier is actually in the right place

“We had been splitting our notes into two separate problems for years to justify billing the visit and the treatment together, because someone had once told us that was the rule. It was never the rule. Once we stopped doing that unnecessary extra work and just documented what actually happened, nothing about our collections got worse, and our charting got a lot simpler.”
Dr. Harriet Oyelaran, DO
Family medicine and OMT practice

We use cookies to understand how visitors use our site and to improve your experience. You can accept or decline analytics cookies. See our Privacy Policy for details.