Key Takeaways
TruCare is our first pick for outsourcing billing. TruCare OS brings intake, billing, and credentialing into one record, and it takes care of the HIPAA, screening, and coding rules that surround every claim.
A third party takes on your data and your money. Outsourced medical billing companies in the USA must sign a Business Associate Agreement before they see a record, and Medicare payments must reach an account you control.
Check the whole chain. A third-party billing service that uses subcontractors, including overseas teams, must pass the same HIPAA obligations down to each one.
Pricing models differ more than rates. Percentage of collections, fixed monthly fees, and pay-per-claim each shift risk in a different direction, so compare what each includes.
Published pricing is rare. TruCare lists rates from 2.49% of collections, and Mac MD Billing advertises 4.99% on its homepage. The rest quote after a review.
1. TruCare
TruCare
Bermuda Dunes, CA
5.0 / 5 · Our rating
Best for
Practices that want to outsource billing without giving up visibility or compliance
Company Overview
Among medical billing and revenue cycle management companies, TruCare stands out for keeping every claim on one patient record that four tools share:
TruIntake covers scheduling, intake, and eligibility.
TruRev runs billing from charge entry to cash posting.
TruCred handles credentialing and payer enrollment.
TruIntel reports on claims, denials, and A/R as they move.
As a third party, TruCare also takes care of the compliance work around each claim, including signed Business Associate Agreements and HIPAA safeguards, OIG exclusion screening, Medicare and payer filing deadlines, current coding edits, and keeping payments in accounts the provider controls. Certified billers work the claims the software flags, and the team works in the EHR a practice already uses. It is based in Bermuda Dunes, California, and supports clients remotely.
Pros and Cons
Pros
- Intake, eligibility, billing, and credentialing share one record
- Handles HIPAA, exclusion screening, and filing-deadline compliance as part of the service
- Works in the EHR you already use
- Publishes its pricing, from 2.49% of collections
Cons
- Support runs remotely rather than from a local office
- Founded in 2022, a shorter record than longer-established firms
- Contract terms come on request rather than posted
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“Trucare Medical Billing has been great to work with. Their team is professional, responsive, and very knowledgeable. They stay on top of claims and communicate clearly, making the billing process much smoother. Highly recommend.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
2. EnVisionMD RCM
EnVisionMD RCM
Seattle, WA
5.0 / 5 · Our rating
Best for
Practices that want to pay only when claims are paid
Company Overview
Pros and Cons
Pros
- Pays only when you get paid, with no setup fee
- Next-day eligibility checks and daily rejection monitoring
- Three free credentialing applications a year
- Official AdvancedMD and Tebra billing partner
Cons
- The percentage is quoted after a free review rather than posted
- Reported results come from the company
- Credentialing beyond three applications and front-desk support are billed separately
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“I highly recommend EnVisionMD for any billing or credentialing needs. EnVisionMD makes sure my billing is completed and reconciled on time each month. Any credentialing tasks are submitted before the deadline. They always go above and beyond to make sure there are no errors or discrepancies.”
Trustpilot“I highly recommend EnVisionMD.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
3. Modern Medical Billing
Modern Medical Billing
Miami, FL
4.9 / 5 · Our rating
Best for
Practices that want a provider portal and a free health check of their revenue cycle
Company Overview
Pros and Cons
Pros
- Provider portal for visibility into claim activity
- Complimentary revenue cycle health check
- Verification, authorizations, credentialing, and patient collections under one team
- BBB accreditation badge, and a strong Google rating
Cons
- Prices come through a request form rather than a posted rate
- EHR integrations are not listed
- Compliance terms are not detailed publicly
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“We appreciate the transparency they provide through their portal. It’s easy to see what is being worked on without having to send multiple emails.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
4. Zmed Solutions
Zmed Solutions
Columbia Heights, MN
4.8 / 5 · Our rating
Best for
Practices that want to choose how they pay for outsourced billing
Company Overview
Pros and Cons
Pros
- Choice of fixed monthly, pay-per-claim, or percentage pricing
- EDI, ERA, and EFT setup included at onboarding
- Credentialing and contracting under one team
- Works in the billing software you already use
Cons
- Reported first-pass rates and revenue guarantees come from the company
- Specific prices are not published
- Detailed HIPAA and subcontractor terms are not posted
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“They have been managing my billing for more than 4 years now. They’re professional and timely with submitting claims. Still using their services!”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
5. FutureMD Solutions
FutureMD Solutions
Katy, TX
5.0 / 5 · Our rating
Best for
Practices that want billing, an EHR, and practice management from one vendor
Company Overview
Pros and Cons
Pros
- Billing, EHR, and practice management from one vendor
- Unlimited claim submissions in its revenue cycle service
- Complimentary medical billing audit
- EHR pricing published, from $249 per provider per month
Cons
- Billing is one of many offerings, alongside software
- Billing rates are not published
- Ownership and vendor relationships are not described clearly
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“We had ongoing issues with delayed claims and unpaid balances. Since switching to FutureMD Solutions, our payments have been more consistent and our billing process is much smoother. Their team is always responsive when we need support.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
6. Mac MD Billing
Mac MD Billing
Kansas City, MO
5.0 / 5 · Our rating
Best for
Practices that want a fast start and frequent reporting
Company Overview
Pros and Cons
Pros
- Onboarding in a couple of days, according to the company
- Denials worked within 48 hours, according to the company
- Reports as often as daily, with several cadences to choose from
- Credentialing, authorizations, and patient collections included in its services
Cons
- The advertised 4.99% and the custom-pricing FAQ do not match, so confirm the rate
- Reported success rates come from the company
- The website still contains placeholder text
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“I’d recommend Mac MD Billing to any healthcare organization, small or large. They are knowledgeable, trustworthy, professional, affordable, and offer a wide range of services. They were able to correct my errors and collect payments with ease from payers. Definitely 5 out of 5 stars!”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
Third Party Medical Billing Companies in the USA: Side by Side
| Company | Pricing model | Core services | Tech / EHR integrations | Best for |
|---|---|---|---|---|
| TruCare (Bermuda Dunes, CA) | % of collections, from 2.49% | Billing, credentialing, and compliance handling | Works in your existing EHR | One record and a published rate |
| EnVisionMD RCM (Seattle, WA) | % of collections, paid only when you get paid | Billing, coding, credentialing, and AR recovery | Official AdvancedMD and Tebra partner, free basic billing software and EHR | Performance-based pricing |
| Modern Medical Billing (Miami, FL) | Quote-based | Billing, verification, authorizations, credentialing, and patient collections | Provider portal | A portal and a free health check |
| Zmed Solutions (Columbia Heights, MN) | Fixed monthly, pay-per-claim, or % of collections | Billing, credentialing, and EDI, ERA, and EFT setup | Works in your software, helps choose EHR and clearinghouse | Flexible pricing |
| FutureMD Solutions (Katy, TX) | Quote-based, EHR from $249 per provider per month | Billing, EHR, and practice management | talkEHR | Software and billing together |
| Mac MD Billing (Kansas City, MO) | Advertised at 4.99%, custom quotes | Billing, A/R follow-up, and credentialing | Not listed | A fast start and frequent reports |
Third Party Billing vs In-House Medical Billing
The core choice in third-party billing vs in-house medical billing is whether you want to manage people or manage a partner. In-house billing gives you direct control but ties you to salaries, training, and turnover. Medical billing outsourcing companies give you a team and software for a share of collections, but you still carry the legal responsibility for your claims.
| Question | In-house billing | Third party billing |
|---|---|---|
| Cost structure | Salaries, benefits, software, training | A percentage, fixed fee, or per-claim charge |
| Control | Direct and daily | Through reports and scheduled calls |
| Expertise | Whatever your hires know | Built across many practices and payers |
| When someone leaves | Claims wait for a replacement | Another biller picks up the queue |
| Compliance workload | You track every rule yourself | Shared, but you remain responsible |
| Main risk | Turnover and knowledge gaps | Data handling, payment control, and vendor lock-in |
For most small and mid-size practices, outsourced medical billing companies in the USA cost less than a full in-house team once salaries, software, and turnover are counted. Choose a partner that signs a Business Associate Agreement, keeps payments in an account you control, and belongs to an industry body such as the Healthcare Business Management Association (HBMA), and keep a monthly review of its reports.
The Compliance Rulebook for Third Party Medical Billing
Your biller is a business associate.
Under HIPAA and the HITECH Act, a billing company that handles patient data is a business associate, so it needs a signed Business Associate Agreement, and the HIPAA Privacy and Security Rules apply to it directly.Subcontractors need the same terms.
If your biller uses subcontractors, including teams outside the United States, it must sign business associate agreements with them that carry the same obligations, so ask for the list and where each one stores data.Breaches have a 60-day clock.
Under the Breach Notification Rule, affected patients must be told without unreasonable delay and no later than 60 days after a breach is discovered.The Security Rule update is still a proposal.
HHS proposed a major Security Rule update in January 2025. As of late 2026, it is not final, and the federal regulatory agenda targets final action around July 2027, so the current rule remains in force.Excluded people cannot touch your claims.
Federal programs will not pay for services involving anyone on the OIG List of Excluded Individuals/Entities, so a third party should check its staff and contractors every month.- Payments and enrollment
Medicare pays the provider, not the biller.
Under Medicare’s billing agent rules, even when a billing company is paid a percentage, payments must go to an account the provider controls, so a biller should never ask you to redirect payments to its own account. - Payments and enrollment
Enrollment decides where the money goes.
The CMS-855 enrollment forms and electronic funds transfer setup decide who receives Medicare payments, and your NPI, NPPES record, and tax identification number (TIN) must match across every claim and payer. Changes to any of them should come from you, or with your written approval. - Payments and enrollment
Payers need current enrollment.
Medicare enrollment through PECOS, CAQH for many commercial plans, and each state’s Medicaid portal must be complete and current before claims are filed. - On the claim
Codes must match the record.
Claims use CPT and HCPCS codes for services and ICD-10-CM for diagnoses, and certified coders, credentialed through bodies such as AAPC or AHIMA, should confirm that the note supports both the code and the medical necessity under Medicare’s local and national coverage determinations. - On the claim
NCCI edits block bundled codes.
The CMS National Correct Coding Initiative edits stop certain code pairs from being billed together, and many commercial plans apply similar logic. - On the claim
Standard transactions move the claim.
Claims travel as ASC X12 837 transactions through a clearinghouse, payers answer with 835 remittances (ERA) and 277 status messages, and CAQH CORE operating rules set how those exchanges perform. - On the claim
Medicare allows 12 months.
Medicare claims must be filed within 12 months of the date of service under 42 CFR 424.44. Each region has its own Medicare Administrative Contractor, such as National Government Services in Minnesota, First Coast Service Options in Florida, Novitas in Texas, and Noridian in Washington, and Medicaid and commercial deadlines vary by state and contract. - After the claim
Appeals follow set levels.
Medicare appeals begin with a redetermination by the contractor, then a reconsideration by a qualified independent contractor, before any hearing, and each level has its own deadline, so a biller should track them. - After the claim
Overpayments must be returned.
Medicare and Medicaid require providers to report and return overpayments within 60 days of identifying them, so a biller needs a process for finding and reporting credits. - After the claim
The False Claims Act reaches billing errors.
Knowingly submitting, or failing to correct, a false claim can bring treble damages and per-claim penalties under the False Claims Act, and the Anti-Kickback Statute bars payments in exchange for referrals. - After the claim
A compliance program is expected.
OIG’s General Compliance Program Guidance describes the seven elements of an effective program and explains how small firms can scale it. - After the claim
Surprise-bill rules protect patients.
The No Surprises Act requires good faith estimates for uninsured and self-pay patients and sets protections for certain out-of-network bills. - After the claim
Collections have their own rules.
A billing company that pursues past-due patient balances may fall under the Fair Debt Collection Practices Act and state collection laws.
Where Third Party Billing Breaks
| Where it breaks | What it costs | What a good partner does |
|---|---|---|
| Biller receives Medicare payments in its own account | Compliance violation | Keeps payments in an account the provider controls |
| Subcontractor sees records without a signed agreement | HIPAA exposure | Signs agreements with every subcontractor before access |
| Claim filed after the payer’s deadline | Denial with little route back | Tracks every payer’s window from the date of service |
| Code pair rejected by an NCCI edit or a coverage policy | Denial or downcode | Checks edits and coverage determinations before submission |
| Provider enrollment lapses | Unpaid claims | Tracks PECOS, CAQH, and NPPES updates and renewal dates |
| Clearinghouse rejection left unworked | Delayed payment | Monitors rejections daily and corrects them at once |
| Overpayment left unreported past 60 days | False Claims Act exposure | Flags credits and reports them promptly |
| Staff member found on the exclusion list | Civil penalties | Screens employees and contractors every month |
| Past-due patient balance sent to collections too early | Complaints and legal risk | Follows collection rules and your written policy |
How to Choose a Third Party Medical Billing Company
Ask These Questions
Vague answers promise that the team “takes compliance seriously.” Strong ones are specific. Ask these during your demo to make a more informed decision.
- ExperienceHow many practices like mine, in my state, do you bill for today?
- HIPAAWill you sign a Business Associate Agreement, and which subcontractors will see my records?
- ScreeningHow often do you check staff and contractors against the OIG exclusion list?
- PaymentsDo all payer payments go into an account I control, and can I see it directly?
- EnrollmentWho updates my NPPES, PECOS, and CAQH records, and do I approve every change?
- CodingWho audits claims against NCCI edits, coverage policies, and annual code updates before submission?
- AppealsHow do you track each payer’s appeal levels and deadlines?
- Exit TermsWhat happens to my data and open claims if I leave?
Get the answers in writing
Send these 8 questions to every company you shortlist, so you can compare the answers side by side.
Signals to Walk Away From
- A percentage quoted on billed charges instead of collections
- Payments routed to the billing company’s own account
- No willingness to sign a Business Associate Agreement or name its subcontractors
- A revenue guarantee with no written terms behind it
- No read-only access to your own claim and payer systems
Compliance Essentials Your Billing Partner Should Already Know
Privacy and security.
Payment control.
Coding and documentation.
Fraud-and-abuse readiness.
What Does Third Party Medical Billing Cost?
4% to 8%
Flexible
Separate
Mistakes Practices Make When Outsourcing Billing
- 1
Choosing on rate alone.
A low percentage can hide extra fees or thin compliance work. Compare what each quote includes, not just the number. - 2
Letting the biller collect into its own account.
Medicare payments must go to an account you control. Keep that control with every payer. - 3
Skipping the subcontractor list.
A Business Associate Agreement covers the company you signed with, not the teams behind it. Ask who else sees your records. - 4
Trusting a revenue guarantee without terms.
A promise of higher revenue means little until the contract defines how it is measured and what happens if it is missed. - 5
Skipping the reference calls.
Two conversations with practices like yours tell you more than any proposal.
How We Ranked These Companies
| Criterion | Weight | What we look at |
|---|---|---|
| Billing and revenue cycle depth | 30% | Coding, denial management, credentialing, prior authorization, and follow-up |
| Compliance and data security | 20% | Business Associate Agreements, subcontractor terms, payment control, exclusion screening |
| Transparency | 15% | Published pricing or a clear quote process, contract terms, data access |
| Technology and EHR fit | 15% | Works inside your EHR, reporting the client can see |
| Verified client feedback | 10% | Google, Trustpilot, and Reddit ratings and written reviews |
| Onboarding and support | 10% | Named contact, written onboarding plan, credentialing timeline |
Data sources
Review process
Conflict of interest disclosure: TruCare publishes this guide and appears on this list. We scored TruCare against the same criteria as every other company, and we accept no payment for placement. Read our editorial policy.
Final Picks: Which One Fits You?
- TruCare if you want one record, a published rate, and compliance handled for you.
- EnVisionMD RCM if you want to pay only when claims are paid.
- Modern Medical Billing if you want a provider portal and a free health check.
- Zmed Solutions if you want to choose between fixed, per-claim, and percentage pricing.
- FutureMD Solutions if you want billing, an EHR, and practice management from one vendor.
- Mac MD Billing if you want a fast start and frequent reports.
Frequently Asked Questions
TruCare Service Details
Serving USA
TruCare
- Medical Billing Services and Revenue Cycle Management
- USA Medical Billing Services
- TruCare
- Service price
- From 2.49% of collections
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- 50+ specialties
- TruCare OS, with certified billers working every flagged claim
TruIntake
TruRev
TruCred
TruIntel
Connects to TheraNest, TherapyNotes, Carepatron, SimplePractice, and 20+ EHRs
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