Key Takeaways
TruCare is our first pick for San Antonio agencies. TruCare OS brings medical billing automation for home health into one record, so an authorization captured at intake is what the biller works from a month later.
Dual-eligible patients decide who you should hire. If a meaningful slice of your census carries both Medicare and Medicaid, you need a biller fluent in both. Most are strong in one.
Ask who actually works your claims. Whether a company sits in San Antonio or supports you remotely, what matters is the named person handling your account and the hours they are reachable in Central Time.
Published pricing is rare. TruCare lists rates from 2.49% of collections. Everyone else quotes on request, so ask what each number covers before comparing.
Review trails vary widely. One company here has no Google or Trustpilot reviews at all. References and a sample monthly report will tell you more than a star count.
1. TruCare
TruCare
5.0 / 5 · Our rating
Best for
Agencies juggling Medicare and Medicaid on the same census
Company Overview
TruCare runs the whole revenue cycle off a single patient record rather than passing work between systems. Four parts do the lifting:
TruIntake handles scheduling, intake, and eligibility verification.
TruRev carries billing from charge entry to cash posting.
TruCred manages credentialing and payer enrollment.
TruIntel reports on claims, denials, and A/R as they move.
For a San Antonio agency, the practical value shows up on dual-eligible patients. Eligibility, the Medicare decision date, and the managed care authorization all live in one place, so the biller can see when the Medicaid clock actually started instead of guessing. TruCare’s certified home health billing specialists work whatever the software flags. On the Medicare side, the platform tracks PDGM periods, files admission notices, matches OASIS data to claims, and watches LUPA exposure. Nurses and therapists stay in Axxess, Homecare Homebase, or HealthCare Synergy.
Pros and Cons
Pros
- Eligibility, authorization, and claim data share one patient record
- Credentialing handled in-house, which helps when adding a STAR+PLUS contract
- Connects to Axxess, Homecare Homebase, HealthCare Synergy, and 20 other home health EHRs
- Publishes its pricing, from 2.49% of collections
Cons
- Support runs remotely rather than from a local office
- Founded in 2022, a shorter record than longer-established firms
- Contract terms come on request rather than posted
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“They understand both large group practices and individual providers.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
2. Patriot Medbill
Patriot Medbill
5.0 / 5 · Our rating
Best for
Agencies that want claims worked systematically
Company Overview
Pros and Cons
Pros
- Home health billing offered alongside coding and full revenue cycle work
- Bills TRICARE through Humana Military and all six Bexar County Medicaid MCOs
- Reviewers describe a systematic, technology-led process
- Serves providers nationally
Cons
- Home health is one line among several specialties
- Prices are not published
- Home health EHR integrations are not listed
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“Excellent and systematic Claims management service. Industry-best technology in identifying the errors.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
3. CapitalMed Solutions
CapitalMed Solutions
5.0 / 5 · Our rating
Best for
Agencies losing money to documentation rather than claims
Company Overview
Pros and Cons
Pros
- OASIS review, PDGM coding, and HIPPS assignment covered together
- Admission notice filing handled as part of the workflow
- Reviewers report clear credentialing timelines and proactive updates
- Experience with state Medicaid enrollment
Cons
- Prices are not published
- Most public feedback describes credentialing rather than ongoing billing
- Home health EHR integrations are not listed
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“Our practice had to switch our credentialing services. I could not have picked a better service than CapitalMed Solutions.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
4. One Source Medical Billing
One Source Medical Billing
5.0 / 5 · Our rating
Best for
Agencies that want billing and credentialing from one team
Company Overview
Pros and Cons
Pros
- An office in San Antonio, within reach for in-person meetings
- Billing, credentialing, and coding available together
- Bills Medicare, Medicaid, and commercial payers
- Reviewers highlight prompt filing and regular A/R follow-up
Cons
- Home health is one line in a broad practice
- Prices are not published
- Home health EHR integrations are not listed
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“I highly recommend One Source Medical Billing for their exceptional work in providing high-quality billing and credentialing services.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
5. MediCommerce
MediCommerce
5.0 / 5 · Our rating
Best for
Agencies that want billing and back office together
Company Overview
Pros and Cons
Pros
- Authorizations, posting, and benefit verification handled alongside claims
- Bookkeeping available under the same agreement
- Reviewers describe detailed monthly reporting and named contacts
- Services tailored rather than packaged
Cons
- Home health share of its client base is not published
- Prices are not published
- Home health EHR integrations are not listed
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“We have been very happy with the MediCommerce team that supports our practice with our revenue cycle needs.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
6. SwiftCare Billing
SwiftCare Billing
– / 5 · Our rating
Best for
Agencies that want detailed home health coverage and will do their own checking
Company Overview
Pros and Cons
Pros
- Home health billing set out in unusual detail
- PDGM episode timing and OASIS-linked documentation covered
- Handles Medicare, Medicaid, and commercial payers
- Coding offered alongside billing and collections
Cons
- No public client reviews on Google or Trustpilot
- Limited public detail about its home health client base
- Prices are not published
Pricing
Best For
Key Features / USPs
Our Verdict
Reviews from Reddit, Google, and Trustpilot
Google“No Google reviews yet.”
Trustpilot“No Trustpilot reviews yet.”
Reddit“No Reddit reviews yet.”
Average Review Score and Summary of Reviews
Home Health Billing Companies in San Antonio, TX: Side by Side
| Company | Pricing model | Specialties | Tech / EHR integrations | Best for |
|---|---|---|---|---|
| TruCare | % of collections, from 2.49% | Home health, hospice, and home-based care | Axxess, Homecare Homebase, HealthCare Synergy, and 20+ EHRs | One record from referral to payment |
| Patriot Medbill | Quote-based | Home health billing and claims management | Not listed | San Antonio payers and systematic claims work |
| CapitalMed Solutions | Quote-based | Home health billing and coding | Not listed | Documentation and coding depth |
| One Source Medical Billing | Quote-based | Home health billing and credentialing | Not listed | Billing and credentialing from one team |
| MediCommerce | Quote-based | Home health billing and back office | Not listed | Billing plus admin support |
| SwiftCare Billing | Quote-based | Home health billing and coding | Not listed | Detailed home health coverage |
The Rules That Decide Whether a San Antonio Claim Gets Paid
11 Rules That Shape Home Health Billing in San Antonio
- Medicaid managed care
Most Medicaid members sit with a plan, not the state
The Bexar service area has its own STAR+PLUS and STAR Kids plans. Each one sets its own enrollment process, authorization steps, and filing terms, and those terms are frequently shorter than the state's. - Dual eligible
Medicare pays first on dual-eligible patients
When both programs cover a service, the claim goes to Medicare first. The Texas Medicaid clock then runs from Medicare's decision, not from the date of service. Agencies lose money here more often than anywhere else, because the 95 days feel like they started months earlier than they did. - Texas Medicaid
Ninety-five days, then nothing
TMHP expects the claim within 95 days. Miss it without an approved delay reason, and there is no practical route back. - Texas Medicaid
Visits have to match
Texas requires electronic visit verification for Medicaid home health services, and a claim with no matching visit record is denied. Denials began with April 1, 2024 dates of service. - Texas Medicaid
Authorization comes before the visit
Fee-for-service skilled nursing and aide visits need approval first; an agency nurse must assess the client at home beforehand, and the Texas plan of care form applies rather than the CMS-485. - Medicare
PDGM pays in 30-day periods
The payment group is fixed at admission by diagnosis, admission source, timing, functional level, and comorbidities. A coding error there cannot be repaired on the claim. - Medicare
Five days for the admission notice
Medicare must accept one Notice of Admission within 5 calendar days of the start of care, and every late day cuts that period's payment. - Medicare
Texas is a Review Choice state
Agencies choose pre-claim or post-payment review. A 90% affirmation rate across at least 10 requests earns relief from most future review, which turns documentation quality into a cash flow question. - Medicare
Palmetto GBA handles your claims
Texas Home Health sits with Palmetto rather than NGS or CGS. Contractor portals and edits differ, so ask which ones a company works in every day. - Medicare
LUPA thresholds move by group
One visit under the threshold, and the period pays per visit. That starts in scheduling and surfaces as a billing number. HHSC licenses you as an HCSSA
Texas licenses home health agencies as Home and Community Support Services Agencies under 26 TAC Chapter 558, in categories including Licensed Home Health and Licensed and Certified Home Health. Your category determines what you can bill before a claim exists. Licensed-only agencies do not need Medicare certification to enroll with TMHP.
Where San Antonio Claims Break
| What goes wrong | What it costs | What a strong partner does |
|---|---|---|
| Medicaid billed before Medicare decides | Denial, and the 95 days keep running | Sequences dual-eligible claims and tracks the Medicare decision date |
| Managed care authorization expired | Denial after care is delivered | Verifies the plan and authorization every period |
| Notice accepted after day five | Payment cut for every late day | Files at admission and checks acceptance daily |
| EVV record missing or unmatched | Claim denied outright | Reviews mismatches before submission, not after |
| Review Choice request not affirmed | Slower payment and tighter future review | Checks the plan of care and face-to-face note first |
| Period lands under its LUPA threshold | Per-visit pay instead of period pay | Flags at-risk periods while visits can still be scheduled |
Note: For 2027, CMS has proposed a 2.1% payment update and a temporary 3.0% cut to the base rate. This is a proposal, not a final rule.
How to Choose a Home Health Billing Company in San Antonio
Questions Worth Asking
- Texas experienceHow many Medicare-certified home health agencies in Texas do you bill for today?
- Dual eligibleHow do you sequence claims for patients with both Medicare and Medicaid?
- Managed careWhich Bexar service area managed care plans are you enrolled with?
- Notice of AdmissionWho files our admission notices, and what alerts you when one is not accepted?
- EVVHow do you check EVV matches before a claim goes out?
- EHR accessWhich home health EHRs has the team actually worked in?
- ReferencesCan we speak with two San Antonio agency references?
- Exit termsWhat is the offboarding process if this does not work out?
Get the answers in writing
Send these 8 questions to every company you shortlist, so you can compare the answers side by side.
Signals to Walk Away From
- A percentage quoted on billed charges rather than net collections
- Strong Medicare answers paired with vague Medicaid ones
- Collection rate promises with no client data behind them
- Fees that surface after signing, particularly for credentialing
- No read-only access to your own claim and payer systems
Keep It In-House or Outsource?
| Consideration | Your own home health biller | An outside team |
|---|---|---|
| What you pay | Salary, benefits, software, training | A share of collections or a flat fee |
| When they leave | Claims stall until someone is trained | Another biller picks up the queue |
| Dual-eligible knowledge | Whatever your hire brings | Built across many agencies |
| Oversight | Direct and daily | Through reports and scheduled calls |
| Works best for | Larger agencies with a steady team | Smaller or growing agencies, or after turnover |
What You Will Pay in San Antonio
4% to 8%
Fixed
Hourly
Mistakes San Antonio Agencies Make
- 1
Hiring a clinic biller
Family medicine and internal medicine are office specialties billed per visit on a CMS-1500. Home health agency billing runs on 30-day periods and institutional claims. The skills do not transfer. - 2
Billing Medicaid too early on dual patients
The claim fails, and the clock keeps running. Sequence matters more here than anywhere else in the revenue cycle. - 3
Treating managed care plans as interchangeable
Each Bexar-area plan has its own authorization and filing terms. A biller who knows one does not automatically know the others. - 4
Leaving old A/R unassigned
Settle in the contract who works claims billed before go-live, and for how long. - 5
Skipping the reference calls
Two conversations with San Antonio agency owners will tell you more than any proposal.
How We Ranked These Companies
| Criterion | Weight | What we look at |
|---|---|---|
| Home health depth | 30% | PDGM, OASIS, admission notices, LUPA monitoring, and share of home health clients |
| San Antonio readiness | 20% | Dual-eligible sequencing, Bexar-area managed care enrollment, TMHP billing, EVV matching |
| Transparency | 15% | Published pricing or a clear quote process, contract terms, data access |
| Technology and EHR fit | 15% | Works inside home health EHRs, reporting clients can see |
| Verified client feedback | 10% | Google, Trustpilot, and Reddit ratings and written reviews |
| Onboarding and support | 10% | Named contact, written onboarding plan, A/R transition plan |
Data sources
Review process
Conflict of interest disclosure: TruCare publishes this guide and appears on this list. We scored TruCare against the same criteria as every other company, and we accept no payment for placement. Read our editorial policy.
Final Picks
- Pick TruCare for referral-to-payment on one record with a published rate.
- Pick Patriot Medbill if TRICARE and Bexar County Medicaid plans are part of your payer mix.
- Pick CapitalMed Solutions if your revenue gap starts with coding and documentation.
- Pick One Source Medical Billing if you want billing and credentialing from one team with an office in San Antonio.
- Pick MediCommerce if billing, authorizations, and back-office work should sit together.
- Pick SwiftCare Billing if you want detailed home health coverage and will verify it yourself.
Frequently Asked Questions
TruCare Service Details
Serving Greater San Antonio
TruCare
- Home health billing and revenue cycle management
- San Antonio Home Health Billing
- Trucare
- Service price
- From 2.49% of collections
- Home health
- Home Health Care
- Hospice Care
- Skilled Nursing
- Physical Therapy
- Palliative Care
- Pediatric Home Health
- 20+ home health sub specialties
- TruCare OS, with certified billers working every flagged claim
TruIntake
TruRev
TruCred
TruIntel
Connects to Axxess, Homecare Homebase, HealthCare Synergy, and 20 other home health EHRs
- San Antonio
- Mon–Fri: 8 AM – 6 PM (CST)