TruCare

Top 10 Medical Billing Clearinghouses in the USA (2026)

A medical billing clearinghouse sits between your practice and the payer, converting claims into the electronic formats the government requires. Under HIPAA, a health care clearinghouse is a covered entity, and the CMS National Standards Group enforces the standards it must follow. We compared ten medical claims clearinghouse companies in the USA on claim editing, payer connectivity, security, pricing, and verified reviews. Waystar is first, with the strongest KLAS score and a deep claims-editing platform.
Hamza Rehman, MSN, RN
Written by Hamza Rehman, MSN, RNRead time: 25 minPublished: Updated:

Our Top 3 at a Glance

Key Takeaways

  • A clearinghouse is a regulated entity, not just software. It handles protected health information, so it must follow the HIPAA Privacy, Security, and Breach Notification Rules directly.

  • The best medical billing clearinghouse depends on your payers. Payer connections, claim edits, and ERA enrollment matter more than the headline price.

  • Free does not mean every payer. Availity and Office Ally offer free routes, but only for participating or sponsoring payers.

  • One clearinghouse is a single point of failure. The February 2024 Change Healthcare cyberattack showed what an outage costs, so keep a backup connection.

  • Ratings are scarce. KLAS, G2, and Capterra cover the larger names, while smaller clearinghouses rest on Google reviews and published terms.

Top 10 Medical Billing Clearinghouses in the USA (2026), with Waystar as the top pick

1. Waystar

Waystar Logo

Waystar

Louisville, KY

4.4 / 5 · Our rating

Best for

Practices and health systems that want deep claim editing and strong user ratings

A cloud claims platform that checks each claim against a large, regularly updated edit library before it reaches the payer, then tracks status across hundreds of payer connections.

Company Overview

Waystar is a cloud-based revenue cycle and claims platform headquartered in Louisville, Kentucky, formed from the merger of Navicure and ZirMed. Its Claim Manager reviews claims against a large library of continuously updated edits before they reach the payer, and Claim Monitoring tracks status through hundreds of payer connections. Waystar reports a first-pass clean claim rate above 98.5%, more than 5,000 payer connections, and more than a million providers, figures that come from the company. It earned a 91.8 score and the Best in KLAS award for claims management and clearinghouse in 2025.
Free, with no obligation

Pros and Cons

Pros

  • Best in KLAS 2025 for claims management and clearinghouse, with a 91.8 score
  • Large edit library and claim monitoring across hundreds of payers
  • High ratings on G2 and Capterra
  • Handles professional and institutional claims

Cons

  • Pricing is quoted, not posted
  • Some reviewers report billing and integration frustrations
  • Reported clean claim rates come from the company

Pricing

Quote-based, usually per claim or by subscription, depending on volume and modules.

Best For

Mid-size and large groups, billing companies, and health systems that want strong denial prevention.

Key Features / USPs

Claim editingClaim status monitoringPayer connectivityERA handlingDenial analytics

Our Verdict

The highest-rated clearinghouse on this list across KLAS, G2, and Capterra. Ask for payer-specific acceptance data and a clear contract before you commit.

Reviews from Reddit, Google, and Trustpilot

Average Review Score and Summary of Reviews

4.4 / 5

Based on Google (3.8, 17 reviews), G2 (4.4, 119 reviews), and Capterra (4.4, about 205 reviews), weighted by review count and checked in November 2026, plus a KLAS score of 91.8. Reviewers praise straightforward use, EMR integration, and responsive support, though some reviews on all three platforms raise contract and billing concerns, so read the contract terms and exit terms closely.


Note: Waystar is rated 4.4 out of 5 from 119 reviews on G2 and 4.4 out of 5 from about 214 reviews on Capterra. It scored 91.8 and won Best in KLAS in 2025, per the KLAS ranking.

2. Stedi

Stedi Logo

Stedi

New York, NY

4.9 / 5 · Our rating

Best for

Software companies and digital health teams that want an API-first clearinghouse

A programmable clearinghouse that lets developers submit claims, check eligibility, and retrieve remittances through an API, portal, or SFTP, with pay-as-you-go pricing and a signed Business Associate Agreement.

Company Overview

Stedi is a programmable healthcare clearinghouse that lets developers submit claims, check eligibility, and retrieve remittances through a JSON API, the Stedi portal, or SFTP. It translates requests into HIPAA-standard X12 transactions, including 837P, 837I, and 837D claims, 277CA acknowledgments, and 835 ERA reports, and says it connects to more than 3,500 payers. Pricing is pay-as-you-go with no monthly minimum, no per-provider fees, and no per-payer fees, and a signed Business Associate Agreement is included. It is built for engineering teams, so a small practice without developers will find it more than it needs.
Free, with no obligation

Pros and Cons

Pros

  • Pay-as-you-go pricing with no monthly minimum
  • API, portal, and SFTP access to claims, eligibility, and ERAs
  • Unlimited providers and a signed Business Associate Agreement
  • The highest G2 rating on this list

Cons

  • Built for developers rather than front-office staff
  • Per-transaction pricing needs volume estimates
  • Few reviews so far

Pricing

Pay-as-you-go. Eligibility checks start at $0.30 and fall with monthly volume, and each transaction type has its own tiers.

Best For

EHR vendors, practice management software, and health tech platforms that need clearinghouse APIs.

Key Features / USPs

Real-time eligibilityClaims APIClaim attachments277CA and 835 reportsPayer enrollment APIs

Our Verdict

The modern choice for teams building billing into software. Estimate your monthly transaction volume before you compare it with flat-fee clearinghouses.

Reviews from Reddit, Google, and Trustpilot

Google
“No Google reviews yet.”
Trustpilot
“No Trustpilot reviews yet.”
Reddit
“No Reddit reviews yet.”

Average Review Score and Summary of Reviews

4.9 / 5

Limited evidence. Based on G2 (4.9, 18 reviews), checked November 2026, the only platform with ratings. Reviewers praise ease of integration, fast onboarding, and responsive support, with a learning curve around healthcare EDI concepts. Eighteen reviews is a small sample, so ask for references from teams like yours.


Note: Stedi is rated 4.9 out of 5 from 18 reviews on G2. It is not listed on Capterra or in the KLAS claims management and clearinghouse ranking.

3. Availity

Availity Logo

Availity

Jacksonville, FL

3.6 / 5 · Our rating

Best for

Practices that want a free multi-payer portal and a clearinghouse route

A health-plan-backed network where providers check eligibility, submit claims and authorizations, and receive remittances with many payers, often at no charge through its Essentials tier.

Company Overview

Availity is a health-information network in Jacksonville, Florida, built by a coalition of health plans. Through Availity Essentials, providers can check eligibility, submit claims and authorizations, check claim status, and receive remittances with many payers, often at no charge, and paid Essentials Plus and Pro tiers add payers and clearinghouse features. Many Blue plans use it as their provider portal, so a practice often needs an account even if it uses another clearinghouse for claims. Its Essentials Pro product scored 90.6 in the 2025 KLAS ranking.
Free, with no obligation

Pros and Cons

Pros

  • Free access to many transactions with sponsoring health plans
  • Used as the provider portal by many major payers
  • 90.6 KLAS score for Essentials Pro
  • Eligibility, authorizations, claims, and remittances in one login

Cons

  • Free access covers participating payers only
  • Google reviews describe login and support frustrations
  • Paid tiers are quote-based

Pricing

Essentials is no-cost for many transactions with sponsoring payers. Essentials Plus and Pro are quoted.

Best For

Practices of any size that need payer portal access and a backup route for claims.

Key Features / USPs

Eligibility and benefitsClaim submission and statusAuthorizationsRemittancesPayer portal access

Our Verdict

A must-have account for most practices, though many pair it with a second clearinghouse. Confirm which of your payers sponsor free access.

Reviews from Reddit, Google, and Trustpilot

Google
“Rated 2.5 out of 5 from 24 reviews.”
Read on Google
Trustpilot
“No Trustpilot reviews yet.”
Reddit
“No Reddit reviews yet. ”

Average Review Score and Summary of Reviews

3.6 / 5

Based on Google (2.5, 24 reviews), G2 (4.1, about 42 reviews), Capterra (3.7, about 151 reviews), and Gartner Peer Insights (3.0, one rating), weighted by review count and checked in November 2026, plus a KLAS score of 90.6. G2 and Capterra reviewers value free eligibility and claims access with sponsoring payers, while Google reviewers describe login, support, and portal-change frustrations. Ask about support response times and which of your payers sponsor free access.


Note: Availity is rated 2.5 out of 5 from 24 reviews on Google, mostly complaints about logins, support, and portal changes. It is rated 4.1 out of 5 from about 42 reviews on G2, 3.7 out of 5 from about 151 reviews on Capterra, and 3.0 out of 5 from one rating on Gartner Peer Insights. Its Essentials Pro product scored 90.6 in the 2025 KLAS ranking.

4. UHIN

UHIN Logo

UHIN

Murray, UT

4.8 / 5 · Our rating

Best for

Utah-area providers and anyone who wants a nonprofit, accredited clearinghouse

A nonprofit clearinghouse that validates and delivers professional and institutional claims to payers nationwide, with web services, a portal, and SFTP options, plus EDI enrollment and eligibility support.

Company Overview

UHIN, the Utah Health Information Network, is a nonprofit clearinghouse in Murray, Utah, and it describes itself as the nation’s only nonprofit clearinghouse network. It validates and delivers professional and institutional claims to more than 4,000 payers nationwide, supports EDI enrollment and electronic eligibility, and offers real-time web services, a web portal, and SFTP. It says it is EHNAC accredited and SOC 2 certified, and it runs Utah’s state-designated health information exchange. A university health plan in Utah uses UHIN as its clearinghouse for all EDI transactions, which shows its role in the state.
Free, with no obligation

Pros and Cons

Pros

  • Nonprofit, mission-driven clearinghouse
  • Reported EHNAC accreditation and SOC 2 certification
  • Real-time web services, portal, and SFTP options
  • Strong Google rating from a small base

Cons

  • Strongest in Utah, with national reach through connections
  • Few reviews on major platforms
  • Pricing is posted on its site but varies by service

Pricing

Published clearinghouse pricing on its website, with services for claims, eligibility, and EDI enrollment.

Best For

Utah providers, billers, and health plans that value a nonprofit and accredited network.

Key Features / USPs

National EDI networkClaims and eligibilityEDI enrollment helpWeb servicesState health information exchange

Our Verdict

A distinctive nonprofit option with accreditation and a strong local role. Check its payer list for your out-of-state payers.

Reviews from Reddit, Google, and Trustpilot

Average Review Score and Summary of Reviews

4.8 / 5

Limited evidence. Based on Google (4.8, 8 reviews), checked in November 2026, the only platform with service ratings. Reviewers describe a mission-driven, forward-looking team and a reasonable monthly fee. Eight reviews are a small sample, so ask for references and its payer list.


Note: UHIN is not listed on G2 or Capterra, and it is not ranked in the 2025 KLAS ranking.

5. Office Ally

Office Ally Logo

Office Ally

Vancouver, WA

4.2 / 5 · Our rating

Best for

Small practices that want a free clearinghouse for claims

A low-cost clearinghouse known for free claim submission to participating payers, with eligibility checks, remittances, and reusable claim templates for solo and small practices.

Company Overview

Office Ally is a clearinghouse and practice management company in Vancouver, Washington, known for free electronic claim submission to participating payers. Its Service Center handles claims, eligibility, and remittances, with a monthly fee in months when a practice sends claims to non-participating payers, and its Practice Mate and EHR products sit alongside the clearinghouse. It reports more than a billion transactions a year across more than 80,000 organizations, figures that come from the company, and one industry source reports that it acquired Jopari Solutions in April 2026. It is a common first choice for solo and small practices, including many mental health providers.
Free, with no obligation

Pros and Cons

Pros

  • Free claim submission to participating payers
  • Highly rated by users on G2 and Capterra
  • Eligibility, remittances, and templates for repeat claims
  • Long-standing company with a large user base

Cons

  • Free pricing covers participating payers only
  • Some reviewers describe a dated interface and support delays
  • Advanced analytics are limited compared with enterprise tools

Pricing

Free for claims to participating payers, with a monthly fee per Tax ID and rendering NPI in months with non-participating payers.

Best For

Solo providers and small practices that want low cost and a simple workflow.

Key Features / USPs

Free claim submissionEligibility checksERA handlingClaim templatesPractice management option

Our Verdict

The best clearinghouse for small practices on cost, with strong user ratings. Confirm which of your payers are participating before you count on free claims.

Reviews from Reddit, Google, and Trustpilot

Average Review Score and Summary of Reviews

4.2 / 5

Based on Google (4.2, 456 reviews), Trustpilot (4.0, about 220 reviews), G2 (4.6, 45 reviews), and Capterra (4.7, 51 reviews), weighted by review count and checked in November 2026. Reviewers praise ease of use, reliability, and low cost, and many describe using it for a decade or more, especially solo and small practices. Critics cite fees on non-participating payers, difficulty canceling, and slow support, so confirm which of your payers are free.


Note: Office Ally is rated 4.6 out of 5 from 45 reviews on G2 and 4.7 out of 5 from 51 reviews on Capterra. It is not ranked in the 2025 KLAS ranking.

6. Experian Health

Experian Health Logo

Experian Health

Franklin, TN

3.7 / 5 · Our rating

Best for

Hospitals and groups that want claims editing with analytics and a backup route

Its ClaimSource product edits and submits claims, tracks status, and supports denial workflows with predictive tools, and it can serve as a primary or backup clearinghouse.

Company Overview

Experian Health offers ClaimSource, a claims management and clearinghouse product that edits claims, submits them, tracks status, and supports denial workflows with predictive tools. It is positioned as both a primary clearinghouse and a backup for organizations that want redundancy. ClaimSource won Best in KLAS for claims management and clearinghouse in 2024 and scored 88.4 in the 2025 ranking. Its parent company supplies data and identity tools that sit alongside the claims product, and pricing is quote-based.
Free, with no obligation

Pros and Cons

Pros

  • Best in KLAS 2024, and an 88.4 score in 2025
  • Claims editing, status, and denial workflows with analytics
  • Positioned as a primary or backup clearinghouse
  • Broader revenue cycle tools from the same vendor

Cons

  • Pricing is quote-based
  • Aimed at hospitals and larger groups
  • Few public user reviews outside KLAS

Pricing

Quote-based.

Best For

Health systems and large groups that want analytics and redundancy.

Key Features / USPs

Claims editingSubmission and statusDenial workflowPredictive toolsBackup clearinghouse option

Our Verdict

A KLAS-backed option for organizations that value analytics. Ask how its backup routing would have handled an outage like the 2024 disruption.

Reviews from Reddit, Google, and Trustpilot

Google
“Rated 3.7 out of 5, but with only 3 reviews, too few to quote.”
Read on Google
Trustpilot
“No Trustpilot reviews yet.”
Reddit
“No Reddit reviews yet.”

Average Review Score and Summary of Reviews

3.7 / 5

Limited evidence. Based on Google (3.7, 3 ratings), checked in November 2026. There are too few written reviews to draw themes from, so its evidence is mainly its KLAS record. Ask for references from hospitals or groups like yours and a sample analytics report.


Note: Experian Health is rated 3.7 out of 5 on Google, but with only 3 reviews, too few to quote. It is not listed on G2 or Capterra for ClaimSource. Its ClaimSource product won Best in KLAS in 2024 with a score of 89.3 and scored 88.4 in the 2025 KLAS ranking.

7. Quadax

Quadax Logo

Quadax

Middleburg Heights, OH

5.0 / 5 · Our rating

Best for

Hospitals, health systems, and labs that want claim editing plus a provider clearinghouse

A facility-focused clearinghouse whose Xpeditor product pairs claim editing with eligibility, remittances, and denial management for hospitals, health systems, ambulatory providers, and laboratories.

Company Overview

Quadax is a revenue cycle company in Middleburg Heights, Ohio, with roots in Cleveland going back to 1973. Its Xpeditor product combines claim editing with a provider clearinghouse, eligibility, remittances, and denial management, and it serves hospitals, health systems, ambulatory providers, and laboratories. One industry source reports that Quadax won the 2026 Best in KLAS award for claims management and clearinghouse, announced in February 2026, so confirm the result on KLAS. Claims still originate in an EHR or practice management system, and pricing is quote-only.
Free, with no obligation

Pros and Cons

Pros

  • Reported Best in KLAS 2026 for claims management and clearinghouse
  • Claim editing built for facility and lab billing
  • Eligibility, remittance, and denial tools alongside the clearinghouse
  • Established company with a long operating history

Cons

  • Pricing is quote-only
  • Focused on facilities and labs more than small practices
  • Few public user reviews outside KLAS

Pricing

Quote-only.

Best For

Mid-size hospitals, labs, and specialty groups that bill institutional claims.

Key Features / USPs

Claim editingProvider clearinghouseEligibility checksRemittance processingDenial management

Our Verdict

A strong fit for facility billing with an award-winning KLAS record, though small practices will find lighter options. Ask for references from organizations your size.

Reviews from Reddit, Google, and Trustpilot

Google
“Rated 5.0 out of 5, but with too few written reviews to quote.”
Read on Google
Trustpilot
“No Trustpilot reviews yet.”
Reddit
“No Reddit reviews yet.”

Average Review Score and Summary of Reviews

5.0 / 5

Limited evidence. Based on Google (5.0, 2 ratings), checked in November 2026. There are too few written reviews to draw themes from, so its evidence is mainly a reported KLAS award. Ask for references from hospitals and labs like yours.


Note: Quadax is rated 5.0 out of 5 on Google, but with too few written reviews to quote. It is not listed on G2 or Capterra. One industry source reports that it won Best in KLAS in 2026 for claims management and clearinghouse, so confirm the result on the KLAS ranking.

8. Claim.MD

Claim.MD logo

Claim.MD

Pecos, NM

– / 5 · Our rating

Best for

Small and mid-size practices that want posted prices and a simple web clearinghouse

A web-based clearinghouse with posted monthly plans, a portal for creating and correcting claims, real-time claim validation, ERAs, and eligibility checks for small and mid-size practices.

Company Overview

Claim.MD is a web-based clearinghouse headquartered in Pecos, New Mexico, and it appears on the CMS list of approved HETS 270/271 vendors. Its portal lets practices create and correct claims, track claim history, attach PDF documents, and work rejections, with real-time validation for 837P and 837I claims, ERAs, and eligibility. It publishes monthly plans of $30, $60, and $120, according to industry sources that checked its price page in October 2026, so confirm the current plan details before you sign. It is a standalone clearinghouse, so claims still start in the practice’s own software.
Free, with no obligation

Pros and Cons

Pros

  • Published monthly plans with no setup fee
  • Web portal for claim correction and tracking
  • Real-time validation for professional and institutional claims
  • On CMS's approved HETS 270/271 vendor list

Cons

  • Smaller payer network than the national platforms
  • Overages apply when volume passes a plan’s limit
  • Limited public reviews on major platforms

Pricing

Published monthly plans, reported at $30, $60, and $120, with higher tiers including more claims and ERAs.

Best For

Billers and practices that want predictable pricing and keep their current EHR.

Key Features / USPs

Claim portalReal-time 837P and 837I validationERA and eligibilityPDF attachmentsClaim history and tracking

Our Verdict

A straightforward, transparently priced clearinghouse. Ask for its payer list and whether a second clearinghouse is advisable for your mix.

Reviews from Reddit, Google, and Trustpilot

Google
“No Google reviews yet.”
Trustpilot
“No Trustpilot reviews yet.”
Reddit
“No Reddit reviews yet.”

Average Review Score and Summary of Reviews

Not yet rated. Evidence we could verify: Published monthly plans and recommendations from practice software companies that guide customers onto it. An editorial review praises its simple workflow and eligibility tool and notes a dated-feeling interface and no weekend support. No platform has user ratings, so ask for three references from practices like yours.


Note: Claim.MD is not listed on G2 or Capterra, and it is not ranked in the 2025 KLAS ranking. An editorial review by Choosing Therapy rates it 4.5 out of 5.

9. Optum (Change Healthcare)

Optum (Change Healthcare) Logo

Optum (Change Healthcare)

Eden Prairie, MN

3.9 / 5 · Our rating

Best for

Large health systems and payers that need enterprise-scale claims connectivity

One of the largest claims networks in the country, processing claims, eligibility, and remittances for hospitals, health systems, and billing companies, with enterprise-scale reporting.

Company Overview

Optum, part of UnitedHealth Group, runs the clearinghouse that grew out of Change Healthcare, formerly Emdeon, and it remains one of the largest claims networks in the United States. It processes medical claims, eligibility, remittances, and claim management services for hospitals, health systems, and billing companies, and it reports about 2,400 payers on its EDI network, according to one industry source. In February 2024, a ransomware attack disrupted Change Healthcare’s systems, and the HHS Office for Civil Rights published guidance on the breach notification duties for affected providers. Pricing is quote-based, and many organizations now keep a second clearinghouse as a backup.
Free, with no obligation

Pros and Cons

Pros

  • One of the largest claims networks in the country
  • Enterprise-scale reporting and analytics
  • Connected to many practice management systems

Cons

  • The 2024 cyberattack and its breach
  • Onboarding and support can be complex for small accounts
  • Pricing is quote-based

Pricing

Quote-based, typically transaction-based for enterprise accounts.

Best For

Hospitals, large groups, and organizations already connected through Optum.

Key Features / USPs

Large payer networkClaims and eligibilityERA and EFTClaim management servicesEnterprise reporting

Our Verdict

Unmatched in scale, with a security record you should discuss openly. Ask about redundancy and contingency plans, and keep a second clearinghouse connected.

Reviews from Reddit, Google, and Trustpilot

Google
“No Google reviews yet.”
Trustpilot
“No Trustpilot reviews yet.”
Reddit
“No Reddit reviews yet. ”

Average Review Score and Summary of Reviews

3.9 / 5

Limited evidence. Based on G2 (3.9, 21 reviews), checked November 2026, plus a KLAS score of 75.1. Reviewers like ERA enrollment and the breadth of its network, while others cite integration and onboarding difficulty and the disruption from the 2024 cyberattack. Ask for enterprise references and a written contingency plan.


Note: Optum (Change Healthcare) is rated 3.9 out of 5 from 21 reviews on G2. Gartner Peer Insights shows no ratings, and Capterra has no listing for it. Its Assurance Reimbursement Management product scored 75.1 in the 2024 KLAS ranking.

10. Infinedi

Infinedi Logo

Infinedi

Tulsa, OK

4.5 / 5 · Our rating

Best for

Practices that want a provider-paid clearinghouse with premium add-on services

A provider-paid, independent clearinghouse that accepts several claim formats and offers readable ERAs, patient statements, collections, and clinical editing as premium services.

Company Overview

Infinedi is a privately held claims clearinghouse in Tulsa, Oklahoma, operating since 1986. It says that unlike payer-sponsored free options, it is paid by the provider, not the insurance company, so it positions itself as an advocate for providers. It accepts ANSI 5010 837P, 837I, and 837D claims, along with 4010 and XML formats, and its premium services include readable 835 ERAs, patient statements, collections, clinical editing, and workers’ compensation claims. One industry guide describes it as established in the chiropractic space and notes a smaller payer network than the national platforms.
Free, with no obligation

Pros and Cons

Pros

  • Provider-paid model, independent of any payer
  • Accepts several claim formats, including 5010 and XML
  • Premium services such as readable ERAs and patient statements
  • Long operating history

Cons

  • Smaller payer network than the national platforms, according to one industry guide
  • Fees are higher than free routes
  • Few reviews on major platforms

Pricing

Paid by the provider. Contact Infinedi for pricing.

Best For

Small practices that want an independent clearinghouse and value support.

Key Features / USPs

Claims processingReadable ERAsPatient statementsClinical editingMultiple claim formats

Our Verdict

A long-running, provider-focused clearinghouse with strong small-practice feedback. Confirm your payers are on its list and ask for the cancellation terms in writing.

Reviews from Reddit, Google, and Trustpilot

Average Review Score and Summary of Reviews

4.5 / 5

Limited evidence. Based on Google (4.5, 15 reviews), checked November 2026, the only platform with ratings. Reviewers praise an easy-to-understand provider portal, responsive support, and long relationships with the company, and one describes a 90-day cancellation notice. Fifteen reviews are a small sample, so ask for references and the cancellation terms in writing.


Note: Infinedi is not listed on G2 or Capterra, and it is not ranked in the 2025 KLAS ranking.

Medical Billing Clearinghouses in the USA: Side by Side

Ten clearinghouses, five columns. "Not listed" means we could not find the detail publicly.
Medical Billing Clearinghouses in the USA: Side by Side
ClearinghouseTypePricing modelStandoutBest for
WaystarCloud clearinghouse and revenue cycle platformQuote-basedBest in KLAS 2025, with a 91.8 scoreDeep claim editing
StediAPI-first clearinghousePay-as-you-go4.9 on G2Software and developers
AvailityPayer-backed network and portalFree for many transactions, paid tiers quoted90.6 KLAS score for Essentials ProA free multi-payer portal
UHINNonprofit clearinghousePublished pricingEHNAC accredited, SOC 2 certifiedUtah and nonprofit buyers
Office AllyLow-cost clearinghouseFree to participating payers4.7 on Capterra, 4.6 on G2Small practices
Experian HealthClearinghouse with analyticsQuote-basedBest in KLAS 2024, 88.4 in 2025Analytics and backup routing
QuadaxFacility and lab clearinghouseQuote-onlyReported Best in KLAS 2026Hospitals and labs
Claim.MDWeb clearinghousePublished monthly plansOn CMS's HETS vendor listPredictable pricing
Optum (Change Healthcare)Enterprise clearinghouseQuote-basedVery large claims networkLarge systems
InfinediIndependent clearinghousePaid by providerProvider-paid since 1986Small practices

Clearinghouse vs Billing Company: What Each Does

People often search for a medical billing clearinghouse when they actually need a billing company, or the reverse. The difference is who touches the claim. A clearinghouse accepts, edits, and routes electronic transactions, while a billing company creates claims, follows up on denials, and manages the revenue cycle on your behalf.

QuestionClearinghouseMedical billing companyEHR or practice management
Main jobConverts, edits, and routes claimsPrepares claims and works denialsRecords care and generates charges
Touches patient dataYes, as a covered entityYes, as a business associateYes, as the source system
Who it works forYou, or your billerYouYou
Typical costPer claim or monthly planPercentage of collectionsPer-provider subscription
Where it fitsBetween your software and the payerAlongside your software and clearinghouseAt the start of the claim

Most practices need all three layers, and many billing companies use a clearinghouse behind the scenes. If you outsource billing, ask which clearinghouse your biller uses and whether you keep your own account, so your claim history stays yours.

The Compliance Rulebook for Medical Billing Clearinghouses

A clearinghouse sits in the middle of every electronic claim, so federal rules apply at each step. This section follows the claim from standards to security, and you can use it to test any EDI clearinghouse for healthcare that you shortlist.
  1. Who the rules cover

    A clearinghouse is a covered entity.

    Under 45 CFR 160.103, a health care clearinghouse is a public or private entity, including a billing service, that processes health information from a nonstandard format into a standard transaction or the reverse. That makes it a covered entity alongside health plans and providers, with direct HIPAA duties.
  2. Who the rules cover

    The National Standards Group enforces the transaction rules.

    The CMS National Standards Group administers the HIPAA standards for the format and content of electronic administrative transactions, and it runs the Administrative Simplification Enforcement and Testing Tool, known as ASETT, which lets you check whether claims meet the standards.
  3. The standard transactions

    Claims travel as X12 files.

    Providers who bill electronically use the ASC X12N 837 format, with 837P for professional claims and 837I for institutional claims, and the clearinghouse validates the file before it reaches the payer.
  4. The standard transactions

    Other transactions follow the same standards.

    Payers answer with 835 remittance advice and 277 status messages, eligibility uses the 270/271 pair, claim status uses 276/277, and prior authorization uses the 278.
  5. The standard transactions

    Operating rules set how the exchange performs.

    The operating rules adopted by HHS are written by CAQH CORE, and they set minimum standards for the electronic exchange of information beyond the transaction formats.
  6. Medicare and state Medicaid

    Medicare requires EDI enrollment.

    Under the Medicare Claims Processing Manual, a trading partner completes an EDI enrollment form and signs an EDI agreement before it submits or receives Medicare transactions, so your clearinghouse must be authorized on your behalf.
  7. Medicare and state Medicaid

    Medicare expects electronic claims.

    The CMS Electronic Billing and EDI Transactions page explains the Administrative Simplification Compliance Act requirement that claims be sent to Medicare electronically as a condition of payment, with limited exceptions.
  8. Medicare and state Medicaid

    Eligibility uses approved vendors.

    CMS publishes a list of approved HETS 270/271 vendors that can exchange Medicare eligibility transactions.
  9. Medicare and state Medicaid

    States keep their own vendor lists.

    Medicaid programs publish their approved clearinghouses, as in the MassHealth vendor list, so confirm your clearinghouse supports your state.
  10. Security, breaches, and outages

    Breach duties apply to clearinghouses.

    HHS notes that covered entities must notify HHS within 60 days of discovering a breach, and the HHS Breach Portal lists large breaches, so check any vendor you shortlist.
  11. Security, breaches, and outages

    The Security Rule update is still a proposal.

    HHS proposed a Security Rule update that would apply to health care clearinghouses and business associates, and while the rulemaking continues, the current Security Rule remains in effect.
  12. Security, breaches, and outages

    Excluded people cannot touch claims.

    Federal programs will not pay for services involving anyone on the OIG exclusion list, so a clearinghouse should screen its staff and contractors.
  13. Prior authorization

    CMS is moving prior authorization to APIs.

    The CMS Interoperability and Prior Authorization final rule requires impacted payers to build FHIR-based Prior Authorization APIs, with provisions due by January 1, 2026, and CMS has said it will not enforce the X12 278 standard against entities that use an all-FHIR approach. Ask each clearinghouse how it will support both.

Where Clearinghouse Claims Break

Where claims fail by payer, and what a good billing partner does
Where it breaksWhat it costsWhat a good clearinghouse does
Claim rejected at the front end for a format errorDelayed submissionValidates the 837 file and returns a clear rejection reason
Payer-specific edit missedDenial after acceptanceApplies current payer rules and updates its edit library
ERA enrollment not completedPayments posted by handCompletes ERA and EFT enrollment with each payer
Medicare EDI enrollment not on fileClaims not acceptedConfirms EDI enrollment before the first claim
Wrong payer ID or claim formatRejected or misrouted claimMaintains a current payer list and routes correctly
Eligibility response unreadableWrong patient balanceReturns 271 data in a readable, complete form
Single clearinghouse goes downClaims stop for daysOffers a backup route and a written contingency plan
Acknowledgments ignoredClaims lost without noticeTracks 999 and 277CA reports and alerts you
Breach not reported on timeCompliance exposureNotifies you promptly under the Breach Notification Rule

How to Choose a Medical Billing Clearinghouse

Every clearinghouse will tell you it connects to your payers. Put the same eight questions to each one you shortlist, and listen for answers that name a payer, a report, and a date.

Ask These Questions

Vague answers promise “clean claims.” Strong ones are specific. Ask these during your demo to make a more informed decision.

8 questions
  1. Payers
    Is every payer I bill on your payer list, and how often is the list updated?
  2. Edits
    How do you edit claims before submission, and who updates payer-specific rules?
  3. Rejections
    How are rejections reported to me, and how quickly?
  4. ERA
    Do you complete ERA and EFT enrollment for me, and with which payers?
  5. Medicare
    Will you handle my Medicare EDI enrollment, and how do you confirm acceptance?
  6. Security
    Do you hold SOC 2, HITRUST, or EHNAC status, and will you sign a Business Associate Agreement?
  7. Outages
    What is your contingency plan for an outage, and can I connect a backup clearinghouse?
  8. Exit Terms
    What happens to my claim history, payer enrollments, and open claims if I leave?
  9. Get the answers in writing

    Send these 8 questions to every clearinghouse you shortlist, so you can compare the answers side by side.

Signals to Walk Away From

  • A payer list that is not shared until after you sign
  • No written plan for outages or a backup route
  • Refusal to sign a Business Associate Agreement
  • Fees that appear after signing, such as ERA, attachments, or extra Tax IDs
  • Cancellation terms that run long and are not stated up front

Compliance Essentials Your Clearinghouse Should Already Know

Covered entity duties.

A clearinghouse must follow the HIPAA Privacy, Security, and Breach Notification Rules directly, and it should be able to show written policies, staff training, and a breach plan.

Security attestations.

Look for SOC 2 reports, HITRUST certification, or EHNAC accreditation, and ask for the most recent report. A small clearinghouse without one should be able to show equivalent safeguards.

Enrollment and authorization.

Medicare and many payers require EDI enrollment before a clearinghouse can send claims for you. Your partner should track each enrollment and renewal, not just the claim.

Outage and breach planning.

Ask how the vendor would notify you of a breach, how quickly it would reroute claims, and whether you can add a second clearinghouse without losing your payer enrollments.

What Does a Medical Billing Clearinghouse Cost?

Clearinghouse pricing runs from free to quote-only, and the cheapest option is not always the best medical billing clearinghouse for your payers. Scope matters more than the model: whether ERA enrollment, eligibility checks, attachments, extra Tax IDs, and claim editing are included.

Free routes

Free

Office Ally is free for claims to participating payers, and Availity Essentials is free for transactions with health plans that sponsor it. Confirm which of your payers qualify.

Flat monthly plans

$30 to $120

Claim.MD publishes monthly plans, reported at $30, $60, and $120, with higher tiers covering more claims and ERAs. Check the current plan details and overage rules.

Per-transaction and quote-based

Varies

Stedi bills per transaction, with eligibility checks starting at $0.30 and falling with volume. Waystar, Quadax, Experian Health, and Optum quote prices by volume and modules.
Published prices come from each vendor’s own pricing pages or from industry sources that checked them in 2026, and they change. Ask every clearinghouse for a written quote that lists setup fees, monthly minimums, per-claim and per-ERA charges, attachment fees, and any charge for extra Tax IDs or providers.

Mistakes Practices Make When Choosing a Clearinghouse

  1. 1

    Relying on a single clearinghouse.

    The 2024 Change Healthcare outage left many practices unable to send claims. Keep a backup connection for your largest payers.
  2. 2

    Assuming free covers every payer.

    Free routes apply to participating or sponsoring payers only. Check your payer mix before you count on zero cost.
  3. 3

    Skipping ERA and EFT enrollment.

    Without it, remittances arrive on paper or through portals, and payments are posted by hand.
  4. 4

    Choosing on payer count alone.

    A long payer list does not help if your own payers are missing or its edits are weak. Test with your top ten payers.
  5. 5

    Ignoring security evidence.

    A clearinghouse touches every claim. Ask for its latest SOC 2, HITRUST, or EHNAC status and its breach history.

How We Ranked These Clearinghouses

Every clearinghouse here is scored against the same six criteria below, weighted as shown, then ranked by weighted total. We rank first on KLAS, G2, and Capterra ratings, because Google reviews of clearinghouses mostly reflect login and billing complaints, and we show Google as a secondary note. We list healthcare clearinghouse companies whose main product is claim processing and routing, and we exclude billing companies and software vendors that only resell clearinghouse access. Placement is not for sale, and testimonials published on a company's own website do not count toward its score.
Scoring criteria and weights
CriterionWeightWhat we look at
Claim editing and clearinghouse depth30%Edits, validation, status, ERA, and eligibility
Payer connectivity20%Payer list, Medicare and Medicaid support, and enrollment help
Security and compliance15%Business Associate Agreements, attestations, and breach history
Pricing transparency15%Published pricing or a clear quote process, and contract terms
Verified client feedback10%KLAS, G2, and Capterra ratings, with Google as a secondary note
Support and onboarding10%Named contact, enrollment help, and response times

Data sources

Company websites and product pages, KLAS, G2, and Capterra, public business records, and CMS, HHS, and OIG guidance.

Review process

Each profile is drafted from primary sources, checked by a second reviewer, and re-verified at every update.

Conflict of interest disclosure: TruCare publishes this guide. TruCare is a billing company, not a clearinghouse, so it is not ranked here, and we accept no payment for placement. Read our editorial policy.

Final Picks: Which One Fits You?

  • Waystar if you want deep claim editing and the highest combined ratings.
  • Stedi if you are building billing into software.
  • Availity if you want a free multi-payer portal and a clearinghouse route.
  • UHIN if you want a nonprofit, accredited network, especially in Utah.
  • Office Ally if you want a free route for a small practice.
  • Experian Health if you want analytics and a backup clearinghouse.
  • Quadax if you bill institutional claims for a hospital or lab.
  • Claim.MD if you want posted monthly prices.
  • Optum (Change Healthcare) if you need enterprise scale and keep a backup route.
  • Infinedi if you want a provider-paid, independent clearinghouse.

Frequently Asked Questions

A medical billing clearinghouse is a company that receives claims from a provider or biller, checks them for errors, converts them into the standard electronic format, and sends them to the payer. It also returns acknowledgments, status messages, and remittances. Under HIPAA, it is a covered entity.

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