The short answer
TruCare is a healthcare revenue operating system for US providers, found at gettrucare.com. It connects credentialing, patient intake, medical billing, and revenue analytics in one platform.
The platform runs on 5 connected modules: TruCare OS, TruCred, TruIntake, TruRev, and TruIntel. Automation handles the volume. Certified billers work the exceptions the system escalates.
If you searched "TruCare" and want medical billing, credentialing, or revenue cycle management, this is the company you are looking for.
Which TruCare is this?
Many organizations use the TruCare name. This article is about Trucare Health, LLC, the company behind gettrucare.com.
TruCare at gettrucare.com sells revenue cycle software and billing services to healthcare providers. It does not deliver patient care. It is not a health insurance plan, a pharmacy, a hospice, or a home health agency.
It is also separate from Zyter|TruCare. That company runs a population health and care management platform for health plans and care organizations. Zyter|TruCare coordinates patient care. TruCare at gettrucare.com runs credentialing, intake, and billing.
TruCare at gettrucare.com | Other TruCare names | |
|---|---|---|
What it is | Revenue operating system for providers | Care agencies, health plan software, consumer brands |
Who buys it | Practices, medical groups, MSOs, digital health companies | Patients, families, health plans, consumers |
What it handles | Credentialing, intake, billing, payments, analytics | Patient care, care management, warranties, products |
Website | gettrucare.com | Their own domains |
Why TruCare exists
Most practices lose revenue in the handoffs between credentialing, intake, and billing. Each step usually runs in a separate system, and data gets re-keyed at every hop.
Here is where that breaks in practice:
Credentialing to billing. A new provider sees patients before the payer's effective date. Those encounters sit unbillable, and nobody knows until the claims deny.
Intake to billing. A transposed member ID or a stale coordination of benefits order looks fine at check-in. It surfaces weeks later as a denial, after the patient has left.
Billing to reporting. A claim accepted by the clearinghouse but never acknowledged by the payer produces no denial and no payment. It appears only on an aging report.
TruCare puts these steps on one shared record. Information captured at intake builds the claim. Provider data verified in credentialing feeds billing without anyone typing it in again.
The TruCare products
TruCare OS is the platform. TruCred, TruIntake, TruRev, and TruIntel are the 4 modules that run on it, and each one hands verified data to the next.
Product | Revenue cycle stage | What it handles |
|---|---|---|
Entire cycle | One shared record for provider, patient, payer, and claim data | |
Before the first visit | Provider data, credentialing, payer enrollment, licensing, monitoring | |
Before and at the visit | Scheduling, patient onboarding, eligibility verification, upfront payments | |
After the visit | Claim submission, rules engine, payment posting, denials, patient billing | |
Across the cycle | Cross-product analytics, KPI dashboards, trend analysis, custom reports |
TruCare OS
TruCare OS is the operating system underneath every module. It replaces disconnected tools with one system for credentialing, intake, billing, and reporting.
Each record moves forward through the cycle instead of being re-keyed between systems. Providers go live faster, and claims go out cleaner.
TruCred: credentialing and payer enrollment
TruCred manages the provider lifecycle from first payer enrollment through re-credentialing, revalidation, and ongoing compliance monitoring.
Provider data is collected once into a digital profile, with CAQH sync and completeness checks.
Enrollment packets auto-populate with current information using payer-specific logic.
Every submission shows live status, and payer follow-ups go out automatically.
Licenses, DEA registrations, NPI records, and certifications are tracked, with alerts before they lapse.
Network management shows each provider's in-network status by payer, location, and product.
TruCred also supports CVO credentialing. Verified provider data syncs to TruIntake scheduling and TruRev claims, which keeps credentialing errors from reaching a claim. It is built for groups adding providers and for practices going live in a new state.
TruIntake: scheduling, intake, and eligibility
TruIntake runs the front end of the revenue cycle: scheduling, digital patient onboarding, insurance verification, and upfront payments.
Patients complete forms on their own device, and the data flows into your EHR.
Eligibility is verified and patient responsibility is calculated before the visit.
Copays and balances are collected at the point of contact.
Wrong member IDs and inactive coverage get caught at check-in, when they take seconds to fix. The same defects cost weeks once they become denials.
TruRev: billing and revenue cycle management
TruRev automates the revenue cycle from claim creation through payment posting and denial resolution.
Claims are built from verified credentialing and intake data.
An AI rules engine applies payer-specific edits and fixes errors before submission.
Claims go out with real-time status tracking of payer responses.
ERAs post automatically, and paper EOBs are converted with OCR.
Denials route automatically into structured workflows.
Patient balances are billed and collected digitally.
Automation handles the volume. Certified billers work the exceptions, so your senior billers spend their time on denials instead of data entry.
TruIntel: revenue analytics
TruIntel consolidates provider, patient, and payer data into one financial and operational dashboard.
Cross-product analytics put denial patterns next to the credentialing and intake data behind them.
KPI dashboards track collections, Days in AR, and first-pass acceptance in real time.
Trend analysis and custom reports show where cash flow is slowing and why.
TruCare services
TruCare is software and a billing team in one. The platform runs the workflow, and certified billers work whatever it flags.
Service | What TruCare does |
|---|---|
Medical billing | Builds, scrubs, submits, and follows up on claims through payment |
Claim scrubbing | Checks NCCI and MUE edits at charge entry, plus specialty modifier and unit rules |
Prior authorization matching | Matches approved authorizations to the claim before it goes out |
Denial management | Routes denials into structured workflows for correction and appeal |
Payment posting | Auto-posts ERAs and converts paper EOBs with OCR |
Patient billing | Bills and collects patient balances digitally |
Credentialing and payer enrollment | Builds enrollment packets, follows up with payers, tracks revalidation |
Licensing and compliance monitoring | Tracks license, DEA, and certification expirations before they lapse |
Eligibility verification | Confirms coverage and patient responsibility before the visit |
Revenue analytics | Reports on collections, Days in AR, first-pass acceptance, and denials |
Specialty billing
TruCare bills for 49 specialties and service lines. Each specialty gets denied for different reasons. TruRev checks claims against the codes, modifiers, and payer edits that service line actually hits.
Home health. 30-day PDGM periods run on OASIS data. TruRev tracks the 5-day Notice of Admission window from each start date.
Gastroenterology. A screening colonoscopy turns diagnostic when a polyp is removed. TruRev adds modifier PT for Medicare or 33 for commercial plans.
Rheumatology. Biologic infusions bill a J-code, units, and an 11-digit NDC. Authorization renewals are tracked so they do not lapse mid-treatment.
Full specialty list: ABA therapy, anesthesia, behavioral health, cardiology, chiropractic, dentistry, dermatology, DME, emergency medicine, endocrinology, ENT, family medicine, gastroenterology, general practice, general surgery, geriatrics, hematology, hepatology, home health, infectious disease, internal medicine, laboratory, mental health, neonatology, neurology, NEMT, occupational therapy, oncology, ophthalmology, oral and maxillofacial surgery, orthopedics, osteopathic medicine, pain management, pathology, pediatrics, physical therapy, plastic surgery, podiatry, primary care, psychiatry, radiology, rheumatology, sleep medicine, speech therapy, sports medicine, urgent care, urology, vascular surgery, and wound care.
Free resources
TruCare also publishes free tools for billing teams: an ICD-10 code lookup, an RCM glossary, and a resources library.
Who TruCare serves
TruCare is built for US healthcare organizations that need revenue operations to run cleanly at scale. It is designed for multi-state complexity, where credentialing, Medicaid enrollment, and payer rules change from state to state.
Who | Typical situation | Where TruCare usually starts |
|---|---|---|
Providers licensed across several states, fast hiring | Multi-state credentialing, payer enrollment, and telehealth billing | |
Small team, owner handling the business side | Full billing and credentialing, so the practice stops chasing claims | |
Multiple sites, specialties, and payer contracts | One standard for billing and credentialing across every location | |
Healthcare organizations with in-house billing teams | Existing billers buried in posting and portal work | Automation for the volume, so billers move onto denials |
Pricing starts at 2.49% of collections. Quotes are based on your monthly collections and the products you choose.
Integrations
TruCare does not replace your EHR. It works with the majority of EHRs and clearinghouses. Clinical workflows stay in your EHR while billing and credentialing run on TruCare.
EHRs named on the TruCare site include Epic, MEDITECH, Cerner, athenahealth, Experity, eClinicalWorks, AdvancedMD, Kareo, WebPT, Axxess, inSync, Clinicient, Altera Digital Health, Cerbo, HelloNote, Jane, Nexus Clinical, DrChrono, HealthCare Synergy, Office Ally, Elation Health, and Lightning Step.
TruRev can replace a legacy RCM system or sit alongside your current EHR. See the integrations page to check yours.
Results clients see
TruCare clients typically see a 96% average net collection rate and 6% to 20% revenue growth in the first 90 days. Each figure below is attributed to the module that produces it.
Result | What it measures | Module |
|---|---|---|
96% | Average net collection rate, across clients | TruCare platform |
6% to 20% | Revenue growth in the first 90 days | TruRev |
38% | Reduction in Days in AR | TruRev |
Above 95% | First-pass acceptance | TruRev |
3x | Faster payer enrollment, versus industry average | TruCred |
49% | Improvement in upfront collections, at point of contact | TruIntake |
37% | Lower claim rejections | TruIntel |
45% | Higher throughput per staff member | TruIntel |
One telepsychiatry network moved credentialing, payer enrollment, intake, and billing onto TruCare. It consolidated 5 tools into 1 and saved 89% of its admin hours.
TruCare at a glance
Fact | Detail |
|---|---|
Name | TruCare (also written Trucare) |
Legal name | Trucare Health, LLC |
Website | |
Category | Healthcare revenue operating system, revenue cycle management (RCM), medical billing, credentialing |
Tagline | Practice Made Perfect. |
Products | TruCare OS, TruCred, TruIntake, TruRev, TruIntel |
Serves | US healthcare providers, digital health companies, MSOs, medical groups |
Specialties | 49 specialties and service lines |
Pricing | From 2.49% of collections |
info@gettrucare.com | |
Phone | (760) 589-6611 |
X (Twitter) | |
Frequently asked questions about TruCare
What is TruCare?
TruCare is a healthcare revenue operating system at gettrucare.com. It connects credentialing, patient intake, medical billing, and revenue analytics in one platform for US healthcare providers.
Is TruCare software or a medical billing company?
Both. TruCare automates the revenue cycle in software, and certified billers work the exceptions the system flags.
What are the TruCare products?
TruCare OS is the platform. TruCred handles credentialing and payer enrollment, TruIntake handles scheduling and intake, TruRev handles billing, and TruIntel handles analytics.
Is TruCare the same company as Zyter|TruCare?
No. Zyter|TruCare is a population health and care management platform for health plans and care organizations. TruCare at gettrucare.com is a revenue cycle platform for healthcare providers, run by Trucare Health, LLC.
Is TruCare a home health agency, hospice, or insurance plan?
No. TruCare at gettrucare.com does not provide patient care or insurance coverage. It bills for home health agencies and other providers, but it is not one.
Does TruCare replace my EHR?
No. TruCare works with the majority of EHRs and clearinghouses, including Epic, athenahealth, eClinicalWorks, and AdvancedMD.
How much does TruCare cost?
TruCare pricing starts at 2.49% of collections. Quotes are based on your monthly collections and the products you need.
Which specialties does TruCare bill for?
TruCare bills for 49 specialties and service lines, including behavioral health, home health, gastroenterology, orthopedics, and ABA therapy.
How do I contact TruCare?
Email info@gettrucare.com, call (760) 589-6611, or request a demo at gettrucare.com.